Note: The job is a remote job and is open to candidates in USA. ECS is seeking a BPR Analyst to support an Atlassian data center-to-SaaS migration project. The role will design and standardize organizational work-tracking methodologies, translate them into Jira configurations, and support change management and adoption across teams and leadership levels.
Responsibilities
- Serve as a thought partner and technical coordinator in our Atlassian data center to Software as a Service (SaaS) solution migration project
- Work directly with the CIO’s Chief of Staff and internal leadership to design a consistent methodology for how work is captured, tracked, and reported at every level of the organization, then translate that methodology into a working Jira implementation
- Architect how an organization should structure its work intake, prioritization, and reporting
- Sit with a technical Jira administrator or implementation team and turn that framework into boards, workflows, fields, and dashboards that teams will actually use
- A documented, adopted work tracking framework that rolls up consistently from individual teams through directorates to division and CIO-level reporting, paired with a Jira configuration and governance model that supports it, and a change management approach that gets skeptical teams to actually use it
Skills
- Bachelor's degree in Computer Science, Information Security or related field
- Ability to obtain DHS Public Trust security clearance
- Minimum 6 + years of technology experience, with 5+ years of experience Business process engineering
- Demonstrated experience in business process reengineering or organizational process design, ideally within a large, multi-layered organization (government, government contracting, or large enterprise)
- Experience designing or standardizing work tracking, intake, or reporting processes that roll up across multiple organizational levels (team to program to portfolio/executive)
- Strong stakeholder management and facilitation skills; able to run working sessions with both executive stakeholders and working-level team leads
- Excellent written and verbal communication skills, including the ability to document a framework clearly for both technical and non-technical audiences
- Experience translating strategic or executive intent into actionable, implementable technical requirements
- Comfort operating in a federal or federal-contracting environment, including familiarity with how CIO organizations are typically structured
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