Note: The job is a remote job and is open to candidates in USA. Quadtec Solutions, Inc. is seeking a BOT Development Engineer to develop and support cloud-based integrations. The role focuses on AWS architecture, Python and JavaScript development, API design, event-driven systems, and middleware connecting SaaS platforms with enterprise systems.
Skills
- AWS Solutions Architect–level knowledge (Associate minimum; Professional preferred)
- Core compute/storage: EC2, Lambda, S3, ECS/EKS (if containerized workloads are in scope)
- Networking: VPC design, Transit Gateway, Direct Connect, Site-to-Site VPN, security groups/NACLs, Route 53
- Streaming/data services: Kinesis Data Streams, Kinesis Firehose (for call/event data pipelines from Genesys)
- API Gateway (REST and/or WebSocket APIs), including throttling, usage plans, and request/response transformation
- IAM policy design (roles, resource-based policies, cross-account access) directly relevant given the deny-policy issue you hit
- Certificate management: ACM (AWS Certificate Manager), mutual TLS (mTLS) configuration for API Gateway and Lambda, private CA if applicable
- CloudWatch, CloudTrail, X-Ray for observability/troubleshooting distributed integrations
- Infrastructure as Code: CloudFormation or Terraform (Terraform is increasingly the industry default for multi-account AWS environments)
- Python (strong) — Lambda functions, data transformation, API clients/servers
- JavaScript/Node.js — Lambda functions, potentially frontend/widget integrations custom UI components
- RESTful API design and consumption (OpenAPI/Swagger spec experience a plus)
- SOAP/XML integration experience — WSDL interpretation, XML parsing/transformation
- Experience with API authentication patterns: OAuth 2.0, API keys, mTLS client certificates
- Designing and building middleware/integration layers between SaaS platforms and internal enterprise systems
- Event-driven architecture patterns, queues, event buses — SQS/SNS/EventBridge experience relevant)
- Experience translating between REST and SOAP paradigms
- API gateway patterns for legacy system integration
- Data transformation/mapping between disparate schemas (contact center data models vs. internal system data models)
Company Overview