Note: The job is a remote job and is open to candidates in USA. Project Expedition operates a tours-and-activities marketplace connecting travelers, travel advisors, tour operators, excursions, transfers, bookings, content, and partner support. The Booking Operations Specialist supports booking accuracy by tracking supplier responses, documenting changes and cancellation conditions, managing reservation records, verifying booking details, and escalating exceptions when needed.
Responsibilities
- Own the Booking Operations Specialist workflow at Project Expedition by helping the team track pending supplier responses; this checkpoint belongs to booking operations specialized execution within tours and activities marketplace
- Coordinate the Booking Operations Specialist workflow at Project Expedition by helping the team document changes and cancellation conditions; this checkpoint belongs to booking operations specialized execution within tours and activities marketplace
- Review the Booking Operations Specialist workflow at Project Expedition by helping the team flag booking exceptions before they become traveler problems; this checkpoint belongs to booking operations specialized execution within tours and activities marketplace
- Maintain the Booking Operations Specialist workflow at Project Expedition by helping the team create or update reservation records carefully; this checkpoint belongs to booking operations specialized execution within tours and activities marketplace
- Track the Booking Operations Specialist workflow at Project Expedition by helping the team verify names, dates, rates, and confirmation details; this checkpoint belongs to booking operations specialized execution within tours and activities marketplace
Skills
- Use Hotel Reservations and Travel Documentation confidently when carrying out booking operations specialized execution within tours and activities marketplace
- Apply Booking Operations Specialist Execution without losing track of exceptions, owners, or deadlines tied to booking operations specialized execution within tours and activities marketplace
- Document Reservation Support decisions clearly enough that another teammate can follow the reasoning behind booking operations specialized execution within tours and activities marketplace
- Use sound judgment around Fare and Rate Review, especially when booking operations specialized execution within tours and activities marketplace requires escalation instead of assumption
- Full-time. Associate level. 100% remote within the United States
Benefits
- 100% remote within the United States
Company Overview