Careerscape is recruiting on behalf of our client for an entry-level
Remote Billing Support Specialist
to join their finance team in a fully remote capacity. This is a great opportunity for someone early in their career to build a strong foundation in billing, accounts receivable, and customer account management while working with a supportive, detail-oriented team.
Day to day, you will spend your time reviewing invoices, researching billing discrepancies, and helping customers understand their charges over phone and email. The ideal candidate is organized, comfortable with numbers, and enjoys solving problems patiently and accurately. If you like a steady, process-driven role where your attention to detail is valued and you can work from anywhere, this position is a strong fit.
COMPENSATION The
salary range
for this role is
$55,000 - $82,000 per year
, based on experience and qualifications.
Additional compensation and benefits details will be shared during the hiring process.
Responsibilities
Generate and send accurate customer invoices on a regular billing cycle
Review billing records for errors and resolve discrepancies promptly
Respond to customer billing inquiries via phone, email, and chat
Process payments, credits, and adjustments in the billing system
Maintain accurate and up to date customer account records
Collaborate with accounting and customer service teams to resolve disputes
Assist with month end billing reconciliation and reporting
Track outstanding balances and support collections follow up
Document billing procedures and escalate complex issues as needed
Support ad hoc billing projects and process improvement initiatives
Requirements
High school diploma or equivalent required, associate degree in accounting or business a plus
Prior experience in billing, accounts receivable, or customer service preferred but not required
Strong attention to detail and comfort working with numbers
Proficiency with Microsoft Excel and general computer applications
Clear written and verbal communication skills
Ability to manage multiple tasks and meet deadlines independently
Comfortable working in a remote, self-directed environment
Basic familiarity with billing or accounting software is a plus
Reliable internet connection and a quiet home workspace
Benefits
Medical, dental, and vision insurance
401k retirement plan with company match
Paid time off and paid holidays
Fully remote work with flexible scheduling
Home office equipment stipend
Paid training and onboarding support
Career growth and advancement opportunities
Employee assistance program
Company provided laptop and software access
Collaborative, supportive team culture
ABOUT CAREERSCAPE
Careerscape is a staffing and recruiting firm connecting talented professionals with employers across administration, operations, healthcare, finance, technology, customer support, and professional services.
APPLICATION NOTICE
Careerscape is supporting the hiring process for this client opening. By applying, you agree that Careerscape may review your application, contact you regarding this opportunity, and share your information with the hiring client for consideration.
Careerscape may also contact you regarding future opportunities that align with your qualifications.
EQUAL OPPORTUNITY STATEMENT
Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.
FOR EMPLOYERS
Careerscape is a staffing and recruiting firm connecting professionals with leading employers. We fill critical roles through Direct Hire, Contract Staffing, Temporary Staffing, and Executive Search — each backed by industry-specialized recruiters. For support for your business, visit cs-recruiters.com/hire-talent/.