Note: The job is a remote job and is open to candidates in USA. C&S Wholesale Grocers is a wholesale grocery and supply chain company serving communities and grocery customers. The Benefits Analyst administers union and non-union health, welfare, and retirement programs, supports employee benefit inquiries and enrollments, maintains data accuracy, and assists with benefit projects, open enrollment, and acquisitions.
Responsibilities
- Managing daily aspects of benefit plan enrollment, including responding to benefit and eligibility inquiries, updating systems, and resolving benefit deduction issues
- Reviewing and making informed decisions on enrollment changes for new hires and life events within Workday by accurately reviewing and approving benefit tasks
- Verifying the accuracy and compliance of benefit event documentation to support seamless benefit changes
- Reviewing dependent documentation for validity and conducting outreach to employees to collect required documents to ensure timely enrollment completion
- Maintaining the integrity of benefits enrollment data through regular audits across Workday, vendor, and payroll systems
- Monitoring and reviewing weekly benefit events; partnering with carriers to resolve discrepancies and implement urgent updates as necessary
- Serving as the primary point of contact for employee and manager benefit-related inquiries, providing clear and comprehensive support
- Investigating and resolving benefit issues efficiently, while working closely with the internal HR Shared Services Center to communicate process changes and resolve complex cases
- Developing and maintaining both internal and employee-facing documentation of current benefit workflows
- Creating effective employee communications to enhance understanding of benefit actions and events
- Partnering with the Benefits Analyst to ensure consistency in applying defined processes
- Analyzing current processes and programs to identify opportunities for optimization and recommending improvements
- Supporting successful execution of annual Open Enrollment and acquisition-related benefit election windows, including Workday testing and developing clear, accessible communications and educational resources
- Collaborating on benefit-related projects, including those tied to mergers and acquisitions
- Providing support to the Sr. Benefits Analyst on various initiatives
- Independently managing benefit administration and billing for specific union groups, along with handling tasks related to retirement plans
- Performing additional responsibilities as assigned
Skills
- A strong foundational knowledge of health, welfare, and retirement benefit plan concepts
- A proven track record of delivering excellent customer service with clear, professional communication
- High attention to detail and accuracy
- The ability to work independently and as a collaborative team member
- Strong organizational skills, with the ability to manage multiple priorities
- A demonstrated ability to work effectively in a fast-paced, evolving environment
- Proficiency in computer applications, including Microsoft Word, Excel, Google Workspace, and Workday Benefits
- Strong analytical and problem-solving skills, with the ability to handle sensitive information with confidentiality
- A self-motivated approach, with strong critical thinking skills, independence, and a proactive mindset
- 2-5 years of experience in benefits administration, human resources, or a related field
- Experience with Workday Benefits is required
- Associate Degree - General Studies, Certified Benefits Professional (CBP) - Other
Benefits
- Paid training
- Weekly Pay
- Medical benefits
- Dental benefits
- Vision benefits
- Company-matched 401k
- PTO and Holiday Pay offered
- Career Progression Opportunities
- Employee Health & Wellness program
- Employee Discounts / Purchasing programs
- Employee Assistance Program
- Full Time, Remote Role
Company Overview