Note: The job is a remote job and is open to candidates in USA. Freedom Mortgage is hiring a Bankruptcy Litigation Management Analyst to manage third-party vendor relationships and monitor their performance and compliance. The role also oversees reporting, vendor meetings, reviews, and training, while serving as a liaison and subject matter expert for internal partners and vendors.
Responsibilities
- Compiles monthly scorecards for bankruptcy outsource vendors, but may include other vendor types or processes, as needed
- Facilities meetings with bankruptcy outsource vendors to discuss performance metrics and standards
- Oversight of bankruptcy outsource vendors to ensure SLA’s are met and compliance with departmental processes/policies
- Manage departmental reporting to ensure quality standards and deadlines are met by the bankruptcy outsource vendors
- Conducts on-site vendor reviews and trainings
- Serves as a liaison between internal business partners and bankruptcy outsource vendors
- Serves as a Subject Matter Expert for internal business partners and bankruptcy outsource vendors
- Maintain regular and punctual attendance
- Performs other related duties as assigned
Skills
- Bachelor's Degree from a Four (4) year College or University; or six (6) to eight (8) years related experience and/or training; or equivalent combination of education and experience
- 3-4 years' experience at a law firm that handled foreclosure and bankruptcy matters and/or experience in default functions at a mortgage servicer
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to deal with problems involving several concrete variables in standardized situations
- Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met
Benefits
- Remote work
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