[Remote] AWS Engineer/Developer with Genesys

Note: The job is a remote job and is open to candidates in USA. Ascii Group, LLC is seeking an AWS Engineer/Developer with hands-on Genesys experience to support an ongoing contact-center project. The role focuses primarily on AWS engineering and development, with additional Genesys work involving platform integrations, APIs, and contact-center applications.

Responsibilities

• We are seeking a strong AWS Engineer / Developer with hands-on Genesys experience to support an ongoing contact-center-related project
• Strong hands-on AWS development and engineering experience , including building, integrating, troubleshooting, and supporting cloud-based applications

Skills

• Relevant Experience (in Yrs.) : 5+
• Strong hands-on AWS development and engineering experience, including building, integrating, troubleshooting, and supporting cloud-based applications
• Experience with AWS services relevant to application and integration workloads
• Strong understanding of serverless and event-driven architectures, REST APIs, application integrations, monitoring, logging, and troubleshooting
• Development experience using Python, Java, JavaScript/Node.js, or comparable programming languages within AWS environments
• Hands-on experience with Genesys
• Experience integrating AWS-hosted services/applications with Genesys or contact-center platforms
• Strong understanding of REST APIs, JSON, authentication, web services, and application-to-application integration
• Ability to quickly understand an existing technical environment, troubleshoot issues, and take ownership of remaining development/support activities
• Strong communication and collaboration skills
• Genesys Cloud CX
• Particularly around platform integrations, APIs, contact-center applications, or associated services
• For sourcing, please prioritize candidates showing AWS Lambda, API Gateway, S3, CloudWatch, IAM, DynamoDB, SQS/SNS, EventBridge, or similar AWS services on their resumes

Benefits

• Remote work is acceptable; location may be anywhere in the USA or Canada.

Company Overview

ASCII Group, LLC is a full service provider of comprehensive IT staffing services designed to fulfill the needs of local, regional and global companies. It was founded in 2011, and is headquartered in Farmington Hills, Michigan, USA, with a workforce of 501-1000 employees. Its website is http://asciigroup.com.

Company H1B Sponsorship

Ascii Group, LLC has a track record of offering H1B sponsorships, with 18 in 2026, 5 in 2025, 17 in 2024, 8 in 2023, 15 in 2022, 18 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.