High school diploma or equivalent; 6+ months customer service experience; 18+ years old; typing 25 WPM; Windows-based computer knowledge; dedicated workspace with hardwired Ethernet meeting speed requirements.
Key Responsibilities
- resolving customer inquiries
- de-escalating issues
- tracking call information
Skills & Tools
Windows
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States or Alabama or Arkansas or Arizona or Delaware or Florida or Georgia or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Jersey or New Mexico or Nevada or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or West Virginia or Wyoming
- Salary: USD 33,280 – 35,360 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Teleperformance
A global provider of digital business services partnering with prominent brands to optimize operations. — Industry: Information Technology