Note: The job is a remote job and is open to candidates in USA. Harvey is transforming how legal and professional services operate by combining AI with deep domain expertise. They are seeking an Automation Engineer to own the technical systems behind Harvey Academy and the help center, focusing on automating content operations and enhancing the customer education experience.
Responsibilities
- Build and maintain AI agents using LLM APIs (Anthropic Claude, OpenAI) to automate content creation, review, and publishing workflows across Harvey Academy and the help center
- Own and optimize the learning technology stack, including Skilljar and Sanity CMS integrations, ensuring reliability, extensibility, and seamless content publishing
- Identify and eliminate bottlenecks in content operations by building automation where it doesn't exist yet
- Partner with Product, User Operations, and GTM to identify opportunities for systems improvement and AI-driven innovation across the customer education ecosystem
- Use technical expertise to explore implementation of interactive learning components based on instructional design direction from team members
Skills
- 5+ years of experience in automation engineering, with demonstrated experience designing and building API integrations
- Proficiency with modern web technologies (HTML, CSS, JavaScript, and React or similar), ideally in a fast-paced or high-growth environment
- Hands-on experience building AI agents, LLM-powered workflows, including prompt engineering and API integrations with platforms like Anthropic Claude or OpenAI
- Track record of supporting production systems end-to-end, ideally including LMS platforms, CMS tools, or similar content delivery infrastructure
- Strong ability to operate autonomously, translating business needs into well-architected technical solutions with minimal oversight
- Excellent communication skills with the ability to collaborate closely with non-technical teammates and explain technical tradeoffs clearly
- Comfort working in documentation-heavy or content-ops environments
- Familiarity with content governance or audit systems, including automated review triggers and freshness logic
- Experience building and operating AI video generation pipelines, using tools like ElevenLabs or equivalent, to produce scalable video content
- Experience coding interactive elements within LMS platforms
Benefits
- Offers Equity
- Offers Bonus
- REMOTE
- Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Company Overview
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