Note: The job is a remote job and is open to candidates in USA. NeuroPace is a commercial-stage medical device company focused on transforming the lives of people with epilepsy through its brain-responsive RNS System. The Associate Therapy Consultant/Market Development Rep will develop accounts, promote clinical adoption, educate healthcare providers and patients, support surgical cases and patient programming, and drive referrals and territory performance in the Cincinnati territory.
Responsibilities
- Assist in setting an aggressive sales strategy to develop new accounts and to grow the existing account business in respective area
- Develop physician champions for product adoption in new accounts while increasing the user base per generator
- Serve as a key field resource for driving competitive positioning in target accounts
- Incorporate tactical selling skills through proficiency in selling language that includes consultative or solution-need selling
- Establish excellent relationships with physicians allied health professionals; specifically epileptologists, neurologists and neurosurgeons in the territory
- Manage effective customer education and training; driving participation in specific company sponsored educational and training programs
- Educate customers on the merits and proper clinical usage of RNS® System through presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, clinical sheets, iPad, manuals etc.)
- Manage patients through all phases of the clinical process, as well as educate them on the features and benefits of NeuroPace products
- Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts
- Cover surgical cases and support Therapy Consultants with OR logistics and patient workflow
- Support in-clinic patient programming and educate clinicians on NeuroPace’s RNS System
- Work with Field Clinical Engineers to support patient education events including EFA Meetings and support groups
- This includes Caspio for patient pipeline management and Salesforce CRM
- Work in close cooperation with Primary Therapy Consultant and Regional Management regarding certain aspects of territory performance, including territory sales, customer satisfaction, execution of business plan, and reporting mechanisms
- Drive patient identification by working closely with referring physicians and epilepsy coordinators
- Build and maintain relationships with local neurologists and epileptologists to drive community referrals
- Track and report referral activity, clinic utilization, and case support in Salesforce.com
- Maintain strong clinical credibility while developing foundational sales skills and business planning exposure
Skills
- Minimum 1-3 years' sales experience within the medical device industry
- Bachelor's degree in a relevant field (Life Sciences, Business, or related)
- Demonstrated verbal, written communication and presentation skills
- Strong understanding of clinical workflows and patient care dynamics
- Demonstrated success in a fast-paced, field-based healthcare environment
- Required travel to customer clinics, hospitals and offsite meetings approximately 80% of the time; Road Warrior
- Valid Driver's License
- Experience with Class III implantable devices preferred
- Prior exposure to neurology, neuromodulation, or surgical specialties is preferred
Benefits
- Medical, Dental & Vision Insurance
- Voluntary Life
- 401K
- RSU
- 529 plan
- ESPP Program
- Health & Wellness Program
- Generous Paid Time Off plus eleven paid holidays
- FSA & Commuter Benefits
Company Overview