Job Description
Job Description
We are seeking an ambitious, outgoing, career-oriented P&C licensed CSR professional to join our team. This is a remote position.
This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the Allstate Insurance model and has market area operations acumen.
An active Ohio Property & Casualty license is required for this role. Prior Allstate experience in property and casualty insurance sales is a must.
Responsibilities
Serve as the primary point of contact for incoming agency calls
Assist clients with a variety of requests, including processing payments, answering policy questions, and updating account information
Conduct policy reviews and identify opportunities for additional coverage or referrals to the sales team
Document client interactions and follow up as needed to ensure satisfaction
Requirements
Work remotely Monday through Friday, 8:30 am to 5:00 pm
Strong customer service orientation and problem-solving skills
Ability to communicate clearly and professionally by phone and email
Comfortable working with insurance policies and handling sensitive client information
Prior experience in a customer-facing or insurance-related role preferred
Benefits
Base pay $20 per hour (higher base negotiable depending on licensing and experience)
Paid Vacation (3 weeks per year)
401(k) Retirement plan
Healthcare
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.