Note: The job is a remote job and is open to candidates in USA. ServiceTitan is a company focused on supporting the growth of their Sales Development Representative (SDR) organization. The Associate Enablement Manager will manage onboarding and enablement projects, ensuring SDRs are equipped with the necessary tools and training to succeed.
Responsibilities
- Own the end-to-end execution of our SDR onboarding program, managing multiple overlapping cohorts at different stages of their ramp period without dropping the ball
- Build the foundational cold-calling, emailing, objection-handling, and qualification skills of SDRs so they can consistently book high-quality meetings
- Efficiently balance multiple enablement initiatives at once, ensuring project timelines for playbooks, campaigns, and tools are met seamlessly
- Maintain, update, and deliver playbooks, talk tracks, sequence templates, and workflow guides that reinforce outbound and inbound best practices
- Train the team on maximizing efficiency within our SDR tech stack (e.g., Salesforce, Nooks, ZoomInfo) and track usage compliance
- Leverage data, scorecards, and LMS metrics to track onboarding ramp times and identify areas for ongoing upskilling and programmatic improvement
- Deliver engaging, structured group sessions, call blitzes, and roleplay workshops that build pipeline-generation momentum
Skills
- BA/BS degree and 1–2 years of experience in sales enablement, as a high-performing SDR/BDR, or in a project management role within a B2B SaaS go-to-market function
- Hyper-organized, detail-oriented, and project-disciplined. You have a proven track record of managing multiple complex projects or cohorts simultaneously with zero oversight
- Familiarity with modern inbound/outbound sales methodologies, sequencing strategy, cold calling, and pipeline generation
- Quick learner with the ability to navigate and train others on tools like CRM (Salesforce), Sales Engagement Platforms and Conversational Intelligence
- Exceptional written and verbal communication skills; comfortable commanding a room, coaching competitive personalities, and running high-energy workshops
- Comfortable in a high-volume, fast-paced environment where priorities shift quickly and execution speed is a competitive advantage
- A proactive problem-solver with a strong bias toward action, execution, and driving absolute clarity out of ambiguity
- An understanding of how to optimize training for adult learners, ensuring onboarding is interactive, practical, and execution-focused rather than purely theoretical
Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company Overview
Company H1B Sponsorship