Note: The job is a remote job and is open to candidates in USA. Bishop-McCann is a global event and experience agency that designs and delivers meaningful moments for clients. The Associate Program Manager will manage client programs and event elements, coordinate internal teams and vendors, recommend attendee experience technology solutions, and oversee budgets, reconciliations, reporting, and onsite execution.
Responsibilities
- Develop and maintain client relationships by building trust and delivering a high level of customer service
- Oversee and manage all program elements, including site visits, hotel sourcing, room blocks, creative, production, travel, onsite management, vendor partnerships, and staffing
- Ensure operational processes and procedures are followed and meet or exceed program deadlines
- Use expertise to craft solutions, assist with, and recommend attendee experience technology on assigned programs
- Provide ongoing, clear direction and communication to clients and all team members, including vendor partners
- Develop and manage program budgets and meet client budget requirements
- Maintain cost savings and avoidance data to maximize program value
- Deliver final reconciliations within client timelines
- Provide post-program evaluation feedback and thorough trip reports
Skills
- Ability to build and/or manage a program budget
- Client relationship building and management skills
- Strong listening, written, verbal, and interpersonal communication skills
- Collaborative approach to working with internal teams and vendor partners
- Ability to assess feedback and needs and recommend solutions
- Mastery of deadlines and ability to thrive in a fast-paced, sometimes stressful environment
- Amazing attention to detail
- Willingness to travel 35% or more for site visits and onsite program execution
Benefits
- Remote (U.S. business hours)
- A collaborative, people-first culture that values teamwork and connection.
- Opportunity to play a key role in delivering seamless, high-quality programs and events.
- Fast-paced, dynamic environment with variety across programs and clients.
- Exposure to cross-functional teams and end-to-end program execution.
- A growing organization where your contributions make a direct impact.
- Opportunity to grow your program management expertise and take on increasing responsibility.
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