Note: The job is a remote job and is open to candidates in USA. TELUS Digital is a global digital product consultancy and the digital division of TELUS, delivering technology-enabled customer experiences and solutions. The Associate Principal, Business Development will drive revenue growth by identifying target accounts, developing client relationships, coordinating opportunities, and winning new business. The role partners with solutions, product, delivery, and marketing teams to create proposals, pitches, statements of work, and tailored technology solutions.
Responsibilities
- The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts
- Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients
- Competently articulate product features to implement technology solutions successfully
- You’ll collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients
- Cultivate and extend existing C-level relationships with current clients
- You’ll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles
- Advise TELUS Digital’s internal teams on industry and vendor trends to remain well-positioned to assist our clients
- You must have the ability to travel up to 25% for client visits, pitches, and conferences
Skills
- This role can operate remotely within the US or Canada OR be based out of one of our major US or Canada office locations - Charlottesville, VA, Durham, NC, Columbus, OH, Boston, MA, Toronto, ON, or Vancouver, BC
- You must have the ability to travel up to 25% for client visits, pitches, and conferences
- Manager-level or equivalent experience within a management consulting or professional services firm (e.g., Deloitte, Accenture), including responsibility for leading project teams and managing client relationships
- Sales and business development experience, including preparing RFPs, pitching solutions, and constructing SOWs
- Demonstrated digital and technical acumen; broad awareness across the technology stack, with deep expertise in commercial and consultative skills
- Experience serving as the primary client contact on technical implementation projects, partnering with delivery teams to navigate common project challenges (timeline shifts, scope changes, budget concerns, stakeholder management)
- Conversational fluency across the modern digital and data landscape: frontend and mobile, content platforms, data and analytics, cloud, integration, and AI
- Ability to identify which layer a client's problem sits in, speak credibly to key tradeoffs, and connect technical decisions to business value
- Ability to frame client problems internally and partner with technical and strategic experts to co-create tailored solutions
- Skilled at scoping opportunities, building trust with clients, and knowing when to bring in solution architects or technical specialists
- Listens closely to underlying client challenges (reducing cost, growing engagement, launching a new platform) and asks the right questions to uncover the real business objective
- Ability to communicate clearly and succinctly, both verbally and in writing, to build confidence in the proposed approach and influence senior stakeholders
- Intellectually curious, highly motivated, and quick to develop new capabilities
- An engineering or computer science degree/background
- Master's Degree in Business Administration
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