Note: The job is a remote job and is open to candidates in USA. Arc Network is seeking a highly motivated and detail-oriented Associate Marketing Manager to join their Custom Marketing Solutions Team. This role involves managing client programs, supporting cross-functional teams, and ensuring timely and high-quality project delivery.
Responsibilities
- Manage execution of custom programs from kickoff through completion, ensuring a positive client experience; all deliverables meet or exceed client expectations and business objectives
- Develop and manage detailed project timelines with clear milestones and deadlines
- Lead program kickoff calls with both internal stakeholders and clients
- Ensure programs remain on track and that client expectations are managed, escalating issues promptly when needed
- Partner with teams across sales, design, development, editorial, and marketing to ensure seamless execution
- Track and analyze program performance, updating metrics in project management software
- Gain a working knowledge of project management procedures across Custom products
- Develop an understanding of each site's unique audience and how to engage them
- Build and nurture strong client relationships, serving as a reliable point of contact
- Take initiative in leading client-facing calls with professionalism and confidence
- Perform other duties as assigned
Skills
- Highly motivated and detail-oriented Associate Marketing Manager
- Curiosity, an open mind, and the confidence to ask questions and learn quickly
- Manage execution of custom programs from kickoff through completion, ensuring a positive client experience; all deliverables meet or exceed client expectations and business objectives
- Develop and manage detailed project timelines with clear milestones and deadlines
- Lead program kickoff calls with both internal stakeholders and clients
- Ensure programs remain on track and that client expectations are managed, escalating issues promptly when needed
- Partner with teams across sales, design, development, editorial, and marketing to ensure seamless execution
- Track and analyze program performance, updating metrics in project management software
- Gain a working knowledge of project management procedures across Custom products
- Develop an understanding of each site's unique audience and how to engage them
- Build and nurture strong client relationships, serving as a reliable point of contact
- Take initiative in leading client-facing calls with professionalism and confidence
- Perform other duties as assigned
- Excellent organizational skills, attention to detail, and accuracy
- Sound judgment in problem-solving and decision-making
- Ability to balance multiple priorities while collaborating effectively across departments
- Clear and effective communication in both verbal and written formats
- Ability to work independently while contributing to a team-oriented environment
- Solutions-oriented mindset, especially in challenging situations
- Commitment to the highest standards of quality across all deliverables
- Bachelor's degree preferred
- 1–3 years of experience in a Program Coordinator, Client Services, or related role
- Eagerness to learn, ask questions, and continuously grow in a fast-paced environment
Company Overview