Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is hiring an Associate Director to lead operations for CorEvitas registries and real-world evidence programs. The role oversees delivery plans, operational performance, risks, cross-functional coordination, site and client performance, quality, and team development.
Responsibilities
- Provide operational leadership for assigned registries across start-up, site activation, enrollment, ongoing data collection, maintenance, and closeout, as applicable
- Convert protocols, contracts, client commitments, and program objectives into integrated plans, milestones, staffing assumptions, and risk controls
- Monitor portfolio health and intervene on material risks, dependencies, delays, quality issues, and changes in scope; escalate decisions at the appropriate level
- Ensure program records, governance, and operational decisions are documented in accordance with company procedures and applicable requirements
- Coordinate delivery with Clinical Operations, Data Management, Biostatistics, Epidemiology, Medical and Scientific Affairs, Quality, Technology, Finance, Contracts, and client-facing teams
- Clarify accountability, handoffs, decision rights, and dependencies across functions; lead operational reviews and governance discussions for assigned programs
- Communicate concise, evidence-based status updates, options, and recommendations to senior internal stakeholders and clients
- Oversee site activation, enrollment, retention, data collection, and participation trends; guide targeted plans for underperforming sites
- Use key operational indicators to identify emerging issues and improve site engagement and registry performance
- Represent Registry Operations in client meetings and planning forums; assess the operational, timeline, resource, and financial impact of proposed changes with partner functions
- Promote quality, compliance, inspection readiness, patient-centered research, and timely issue escalation
- Partner with Quality and functional leaders on audits, inspections, investigations, corrective and preventive actions, and sustained remediation
- Lead process improvements that strengthen consistency, cycle time, stakeholder experience, and operational scalability; develop practical standards, tools, and metrics
- Coach and develop Registry Operations colleagues; set expectations, manage workloads, and support talent development and succession planning
- Contribute operational expertise to feasibility assessments, proposals, budgets, resource estimates, and portfolio capacity planning
- Contribute to annual planning and strategic initiatives involving registry growth, technology adoption, and the operating model
Skills
- Bachelor's degree in life sciences, healthcare, public health, clinical research, business, or a related field
- In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role
- Typically, 8 or more years of experience in clinical research operations, registry operations, observational research, real-world evidence, clinical operations, or a related area is required
- Demonstrated success leading complex cross-functional programs and working with sites or site networks in a regulated research environment is required
- Experience with people-management or significant team leadership equivalent to 5 years is required
- Strong program leadership, planning, risk management, issue resolution, and performance management skills
- Ability to interpret operational data and turn findings into clear actions and recommendations
- Sound judgment in balancing scientific, operational, client, financial, and organizational needs
- Effective written and verbal communication, stakeholder management, negotiation, and influencing skills
- Ability to lead through ambiguity, solve root causes, and implement improvements that last
- Must be legally authorized to work in the US without sponsorship
- Advanced degree MPH, MS, MBA, or equivalent preferred
- Experience with longitudinal registries, observational studies, or post-marketing research and with biopharmaceutical or biotechnology clients is preferred
Benefits
- Remote in the United States
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