Note: The job is a remote job and is open to candidates in USA. Jazz Pharmaceuticals is a global biopharma company dedicated to developing life-changing medicines. The Associate Director, Learning & Development, Marketing Excellence, Global Capability Op Model & Data is responsible for creating and implementing high-impact training programs to enhance marketing capabilities and ensure effective use of data across teams.
Responsibilities
- Own and execute the enterprise learning and adoption strategy for Marketing Excellence capabilities, establishing global curricula, capability development pathways, and role-based learning experiences that progress from foundational to advanced levels and align with commercial priorities, capability roadmaps, and transformation initiatives
- Serve as the strategic advisor to Commercial Leadership, Global Capability leaders, and franchise leadership on marketing capability development priorities and organizational readiness
- Design and scale role-based onboarding and capability development programs that strengthen core marketing excellence skills—including brand strategy, insight-driven planning, executional excellence, analytics, and decision-making—by translating frameworks, playbooks, and best practices into practical learning experiences
- Lead enterprise adoption of Marketing Excellence standards, new ways of working, and customer engagement models through integrated learning, performance consulting, change management, and capability-building interventions that drive sustained behavior change, operational excellence, and business readiness
- Partner with Global Capability, Commercial, Analytics, Brand, and Data & Enablement leaders to develop learning solutions that build understanding and adoption of the Global Capability Operating Model, including roles, responsibilities, decision rights, and enterprise ways of working
- Develop and oversee learning programs that enable marketers to understand, access, interpret, and appropriately apply commercial data assets, including data governance principles, ownership models, access requirements, limitations, and intended business use
- Present capability insights, adoption metrics, risks, recommendations, and organizational readiness assessments to executive leadership teams
- Facilitate leadership alignment around capability evolution, organizational readiness, and performance improvement opportunities
- Establish measurement frameworks to assess learning effectiveness, capability adoption, behavior change, and organizational impact; leverage stakeholder feedback, performance metrics, and emerging industry trends to continuously evolve learning priorities and programs
- Build organizational capability within the Learning & Development function through mentoring, knowledge sharing, and best-practice development
- Collaborate cross‑functionally with Franchises, Customer Insights & Analytics, Legal, and Compliance to ensure marketing excellence content is accurate, practical, and compliant
- Collaborate cross‑functionally with Global Capability Teams, DEC, and Compliance partners to ensure accuracy, alignment, and appropriate use guidance
- Collaborate with adjacent L&D team members to ensure alignment across curricula
- Engage regional stakeholders to drive consistent adoption while accounting for local needs
- Share insights, risks, and lessons learned with CX peers and team leadership to support alignment and continuous improvement
Skills
- Bachelor's degree in business, healthcare, technology, or related field
- 10 years of industry experience in marketing, preferably in specialty pharmaceuticals/biotech, data and/or IT related roles
- 2+ years of experience in training, with a proven track record of developing and delivering engaging training solutions using adult learning principles and distance learning methodologies
- Strong understanding of commercial marketing models, brand planning, and core marketing capabilities
- Strong understanding of the product operating model, including design, key roles and ways of working
- Solid working knowledge of commercial data concepts, including different data types, purpose and limitations
- Expertise in adult learning principles, instructional design, content development and training delivery
- Proficient in learning management systems (LMS), virtual training tools and Microsoft Office Suite
- Proven experience designing and delivering role-based training using adult learning principles
- Ability to operate effectively in a matrixed, enterprise environment
- Experience developing training metrics and measuring learning impact and outcomes
- Comfort facilitating sessions for both individual contributors and leaders
- Strategic Storytelling— Ability to craft purposeful, compelling narratives that make sense of change, inspire action, and align people around a shared direction
- Influence Without Authority — Ability to move work forward, shape decisions and drive outcomes through collaboration and trust rather than formal power
- Managing Competing Priorities— Ability to navigate shifting demands with clarity and adaptability, focusing effort where it creates the greatest future impact while keeping work moving
- Adoption — Ability to quickly embrace new tools, new WoW, and behaviors applying with confidence and practical improvement
- Continuous Improvement — Ability to regularly improve processes/products through reflection and iteration, generates new options and approaches when constraints exist, growth mindset, challenges status quo
- Stakeholder Inspiration & Influence — Ability to engage, motivate, and influence stakeholders at all levels, building alignment, commitment, and momentum to drive initiatives forward
- Advanced degree (MBA or relevant graduate degree) preferred
- Leadership experience in marketing preferred, including strategy development and cross-functional collaboration to drive marketing effectiveness and capability building
- Experience working in a product operating model
- Experience in healthcare, pharmaceutical, or other highly regulated industries preferred
Benefits
- Discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan
- Discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan
- Medical, dental and vision insurance
- 401k retirement savings plan
- Flexible paid vacation
Company Overview