Note: The job is a remote job and is open to candidates in USA. Alnylam Pharmaceuticals is a leader in RNAi therapeutics focused on transforming the lives of people with rare and common diseases. The Associate Director, Field Operations role drives the effectiveness, execution, and operational excellence of customer-facing field teams across Commercial and Medical Affairs by leading initiatives involving reporting, targeting and alignment, performance management, and operational cadence.
Responsibilities
- Partner with Commercial and Medical Affairs leadership to define and advance field force effectiveness priorities
- Translate brand and medical strategy into actionable field execution frameworks and initiatives by aligning across cross-functional teams
- Identify opportunities to improve field productivity, focus, and execution quality
- Provide objective, data-driven recommendations to improve field performance
- Define and manage field KPIs, dashboards, and reporting for Commercial. Leverage information from Medical Operations to incorporate into unified field force effectiveness metrics
- Monitor Commercial and Medical Affairs performance trends and identify actionable insights to inform decision-making
- Lead development of business reviews and performance updates for leadership
- Ensure consistent visibility into field execution and business impact
- Support development and execution of targeting, segmentation, and call planning strategies
- Support field alignment, territory updates, and roster management processes
- Manage Field Force Effectiveness governance process, working with cross-functional stakeholders to ensure alignment on metrics and dashboards
- Support Plan of Action (POA) processes, business reviews, and operating cadence
Skills
- Bachelor's degree required
- 7–8+ years of pharmaceutical, biotech, or healthcare industry experience
- Experience in field force effectiveness, sales/medical operations, commercial operations, analytics, or CRM
- Experience supporting customer-facing field teams (Sales, Market Access, or Medical Affairs)
- Demonstrated success working in a highly cross-functional environment
- CRM platforms
- Data visualization and reporting tools (e.g., Tableau, Power BI)
- Microsoft Excel and PowerPoint
- Understanding of KPI frameworks, field reporting, and performance tracking
- Advanced degree (MBA, MPH, MS, PharmD, or equivalent) preferred
- Field experience and/or product launch experience preferred
- Preferred: Veeva CRM
Benefits
- This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity).
- Medical, dental, and vision coverage
- Life and disability insurance
- A lifestyle reimbursement program
- Flexible spending and health savings accounts
- A 401(k) with a generous company match
- Paid time off
- Wellness days
- Holidays
- Two company-wide recharge breaks
- Generous family resources and leave
Company Overview
Company H1B Sponsorship