[Remote] Assistant Box Office Manager - (SC Students Only)

Note: The job is a remote job and is open to candidates in USA. Stephens College's Conservatory for the Performing Arts seeks a detail-oriented student intern to serve as Assistant Box Office Manager. The role supports ticketing, patron services, concessions, playbill preparation, lobby operations, and financial tracking for live theatrical productions while providing a welcoming audience experience. Responsibilities • Assist with ticket sales through Eventbrite, including event setup, sales tracking, and reporting • Handle phone and in-person ticket sales during scheduled box office hours • Assist patrons with ticket purchases, seating, accessibility, and performance information • Help resolve ticketing questions and patron concerns in a professional manner • Support will-call procedures and performance-day ticket distribution • Assist in maintaining a clean, organized, and welcoming box office and lobby • Help prepare lobby signage, displays, and photo backdrops when applicable • Assist with performance-day setup and breakdown of lobby spaces • Support the Box Office Manager in coordinating lobby operations during performances • Welcome and assist patrons before, during, and after performances • Assist with purchasing, setup, operation, and breakdown of concession areas • Help maintain concession inventory and restock supplies as needed • Track concession sales and assist with inventory records • Maintain concession revenue spreadsheets under the supervision of the Box Office Manager • Assist in creating playbill layouts using Canva • Prepare and proof production inserts, including cast, crew, creative team, and production information • Help ensure printed materials are accurate and prepared on schedule • Assist in maintaining ticket sales and attendance records • Help track concession revenue and inventory • Participate in post-performance accounting and reconciliation of ticket and concession sales • Follow Conservatory procedures for handling and securing funds • Assist in preparing reports as requested by the Box Office Manager or Dean • Assist in preparing the box office, lobby, and concession areas prior to performances • Be present during performances to provide patron support and assist with box office operations • Assist with opening and closing procedures, including securing the lobby and theater • Arrive by 9:30 a.m. for 11:00 a.m. matinees on two-show days • Arrive by approximately 12:30 p.m. for 2:00 p.m. matinees • Arrive by 6:00 p.m. for 7:30 p.m. performances • Assist with sales reconciliation, straightening the lobby and theater seating, and closing procedures following performances • Serve as the primary box office representative when assigned by the Box Office Manager Skills • Strong organizational and administrative skills • Excellent customer service and interpersonal communication abilities • Comfort handling cash and maintaining accurate financial records • Experience with or willingness to learn Eventbrite, Canva, and spreadsheet software (Excel or Google Sheets) • Ability to manage multiple responsibilities in a fast-paced live performance environment • Availability for evening and weekend work during production periods • Ability to work collaboratively as part of a student leadership team Benefits • Paid internship providing hands-on experience in arts administration, front-of-house operations, and audience engagement for live theatrical productions • Professional experience in arts administration, ticketing systems, front-of-house operations, customer service, financial tracking, and audience engagement • Students will develop leadership, communication, organizational, and problem-solving skills while working alongside the Box Office Manager and Conservatory faculty and staff Company Overview • Stephens College is a school in Columbia. It was founded in 1833, and is headquartered in Columbia, Missouri, USA, with a workforce of 201-500 employees. Its website is http://www.stephens.edu/. Company H1B Sponsorship • Stephens College has a track record of offering H1B sponsorships, with 2 in 2024, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.