Overview
Join our dynamic team as a Remote Appointment Setter specializing in warm leads! Synova Wellness is a fast-growing med spa brand with three locations expanding into online wellness sales and more physical locations. This energetic role is perfect for motivated sales professionals eager to leverage their communication skills and sales expertise to connect with interested prospects. You will be instrumental in driving business growth by engaging with pre-qualified leads, nurturing relationships, and scheduling appointments that turn into successful sales opportunities. This position offers a flexible remote work environment combined with the excitement of commission-based earning alongside a reliable base. If you thrive in a fast-paced, goal-oriented setting and are passionate about sales, this is your chance to make an impactful difference!
What You'll Own
• Outbound calls to warm leads — speed-to-lead is everything; the faster you follow up, the more you close.
• Persistent, creative follow-up so no lead goes cold or unworked.
• A target of converting at least 20% of leads that haven't already self-booked online.
• Accurate, up-to-date CRM and lead records.
• Partnering with our spa specialists to keep their calendars full — you're the engine that keeps the schedule moving.
• Collecting paid deposits from leads to secure and confirm their booked appointment.
• Finding new angles to shorten the sales cycle and re-engage leads who've gone quiet.
Is This You?
• You're the person who color-codes your closet, labels the pantry, and has a system for everything —because juggling dozens of leads a day without one isn't chaos to you, it's Tuesday.
• You get a little rush when your phone rings with an unknown number — because to you, that's not an interruption, it's an opportunity.
• You've never met a “no” you didn't want to turn into a “yes” — and you replay closed deals in your head for fun.
• Your evenings after 5pm aren't sacred — they're prime hunting hours, and you'd rather be closing a lead than watching TV.
• You could take a sales call from a walk-in closet if you had to, because you know a quiet, distraction-free space is part of sounding like a professional.
• You'd rather get paid for what you produce than for the hours you clock in.
• Nobody has to check on you to know you're working — your pipeline and your follow-ups speak for themselves.
This Is NOT the Role For You If...
• You need a guaranteed 9-to-5 with zero evening flexibility.
• You don't get excited about the thought of making commissions.
• A string of “no's” in a row makes you want to put the phone down for the day.
• You'd rather wing it than track every lead and follow-up in a system.
• You want to be told exactly what to do, hour by hour.
• Your calling environment has background noise, kids, or other distractions you can't control.
Responsibilities
• Convert appointments first thing every morning and into the scheduling software as they book.
• Engage with warm leads via outbound calling using CRM software and sales automation tools to generate interest and schedule appointments
• Conduct consultative conversations (via phone/text) to understand client needs and present tailored solutions effectively
• Utilize GHL to track interactions, update lead information, and manage follow-up activities
• Convert all appointments into Vagaro and follow a process to ensure a seamless transition to the sales specialist.
• Apply negotiation skills to overcome objections and secure appointment commitments with paid deposits from potential clients
• Manage and keep organized a full pipeline of leads for 3 separate locations
• Collaborate with the sales team to ensure seamless handoff of qualified leads for further engagement or deal closing
• Maintain high levels of professionalism and customer service during all client interactions, fostering trust and rapport
• Stay current on product knowledge, industry trends, and industry technology practices to optimize booking conversions
Experience
• Proven experience in inside sales, or business development within a B2C environment
• Demonstrated success in outbound calling campaigns, particularly with warm leads or client communication via phone
• Strong proficiency with CRM software such as GHL or similar platforms for managing customer data and sales pipelines
• Technical proficiency. You need to be able to confidently work a computer, the internet, softwares and apps with proficiency.
• Excellent communication skills in English, with the ability to negotiate effectively and build rapport quickly
• Familiarity with sales automation technologies and tools that enhance call efficiency and deal closing rates
• Prior sales background that emphasizes active listening and problem-solving skills
Who We're Looking For
• Someone who can thrive working independently, you don't need to hear from your boss everyday to get your work done. In fact, you thrive working like this!
• A competitive, self-motivated mindset — you take ownership of your results.
• Strong personal organization — you manage your own pipeline, follow-ups, and reminders without being chased.
• Confidence on the phone and comfort with high call volumes.
• Comfort learning CRM/dialer software (experience with GoHighLevel is a plus, not required).
• A quiet, professional environment for every call — no background noise, children, or other distractions. This is a professional phone call, and your environment needs to reflect that.
• Discretion with client information — you'll be handling personal contact and appointment details for our clients and are expected to keep that data secure and confidential.
• Eagerness to grow with a fast-scaling company.
AVAILABILITY REQUIRED — This isn't a sit-in-your-chair-for-11-hours role. Call and message hours run 7:30 AM–7:00 PM CT, Monday through Friday, plus weekend hours on Saturday and Sunday — but you're not expected to be working the entire window. This is on-demand work: leads and messages come in throughout the day, and when they do, you need to respond fast and convert them right away. Outside of that, you build your own time blocks for outbound calls and follow-up. On average, that's about 4 hours a day Monday through Friday, and 1–2 hours on Saturday and Sunday. Evenings and weekends are when leads are easiest to convert, so you'll need to work a few evenings and some weekend hours most weeks. If you can't commit to that kind of evening/weekend availability, please don't apply.
Compensation & Growth
• $31,000–$45,000/year, made up of a monthly base plus uncapped commission on every converted appointment — including appointments clients book online themselves and appointments you convert directly from your outbound calls.
• Top of the range reflects consistent strong performance during peak season; this is a commission-driven role, so your effort drives your pay directly.
• Growth path: built to move from an independent contractor role into a full-time W-2 position in 2027 and eventually a management role as this position scales with online offerings and more locations.
Example Earnings:
Convert around 100 appointments in a month (between self-booked bookings and your own outbound conversions) and you're looking at roughly $2,600 that month — base plus commission. Push toward 150+ in a strong and naturally busy month and you're well over $3,400. Do that consistently and you're in the $31K–$45K+ annual range.
Embark on a rewarding journey where your enthusiasm fuels success! We’re committed to empowering our team members through ongoing training, and a supportive environment designed for growth. If you’re ready to leverage your inside sales expertise in an independent remote setting—apply now!
Pay: $18.00 - $22.00 per hour
Expected hours: 25.0 per week
Benefits:
• Flexible schedule
• Paid training
• Work from home
People with a criminal record are encouraged to apply
Work Location: Remote