The Zabbia Insurance Agency has proudly served New York since 1997, building a reputation for exceptional customer service, trusted relationships, and a commitment to developing outstanding insurance professionals. Backed by nearly three decades of success and the proven Exclusive Agency Operating System (EAOS), we've created a structured, supportive environment where employees receive the training, coaching, and resources needed to build long-term careers. If you're motivated to learn, enjoy helping others, and want to expand your earnings potential, you'll find endless opportunity here.
We're seeking a Remote Appointment Setter to be the first point of contact for prospective customers and help fuel our agency's continued growth. You'll work with proven scripts, receive continuous coaching, and play a key role in creating opportunities for our sales team. This fully remote role offers performance bonuses, paid training, and a clear career path into a licensed insurance sales position.
• Pay: $10-$15/hour
• Flexible schedule
• Health insurance
• 401(k)
• PTO, paid holidays, and paid sick leave
• Equipment provided
If you're energetic, confident on the phone, and ready to grow your career, apply today!
Salary Range: $10 - $15 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Bonus Opportunities
Licensing Assistance
Holidays Off
Paid Holidays
401k Plan
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Performance Bonuses
Paid Volunteer Days
Professional Work Environment
Team Building Activities
Equipment Provided
Office Snacks and Coffee
Pet-Friendly Office
Paid Sick Leave
Family Leave
Active Community Involvement
Responsibilities
• Make outbound calls using agency-provided lead lists and internet inquiries
• Build rapport and schedule qualified appointments for Licensed Sales Producers
• Handle objections using proven agency scripts
• Accurately document customer interactions in the CRM
• Meet daily activity and appointment-setting goals
• Participate in coaching sessions, role-playing, and ongoing training
Requirements
• Excellent verbal communication and active listening skills
• Friendly, confident, and professional phone presence
• Comfortable making a high volume of outbound calls
• Basic computer skills and ability to learn CRM software
• Reliable high-speed internet and a dedicated home workspace
• Previous appointment setting, telemarketing, customer service, or inside sales experience is a bonus
Remote
Skills:
Broadband, Calendar Management, Call Volume, Coaching, Computer Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Health Insurance, Inside Sales, Insurance, Insurance Sales, Licensing, Operating Systems, Presentation/Verbal Skills, Retirement Plan, Sales, Sales Prospecting, Scripting (Scripting Languages), Set Goals, Telemarketing, Work From Home
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The Zabbia Insurance Agency, Inc.