Note: The job is a remote job and is open to candidates in USA. Serval is an AI-native automation platform transforming how enterprises operate by building intelligent agents that automate workflows. As an Applied AI Engineer, you will design and deploy AI-powered features, optimize applied AI systems, and integrate AI capabilities into production environments to enhance operational efficiency.
Responsibilities
- Design, build, and deploy AI-powered features from the ground up
- Develop and optimize Serval’s applied AI systems — from model selection and fine-tuning to inference and evaluation pipelines
- Integrate AI capabilities into production environments, ensuring reliability, scalability, and performance
- Collaborate across engineering and product to bring new customer experiences to life
- Continuously evaluate model performance and improve results based on data and user feedback
- Help establish AI engineering best practices and raise the technical bar across the team
Skills
- Experience as a software engineer or machine learning engineer with a focus on applied AI
- Proven experience developing and deploying production-grade AI systems, ideally leveraging large language models or foundation models
- Experience with prompt engineering, fine-tuning, or evaluation techniques for LLMs
- Comfort working with APIs, data pipelines, and cloud environments (AWS, GCP, or similar)
- Deep appreciation for delivering high-quality user experiences, not just high-performing models
- Excellent communication skills and ability to thrive in a fast-paced, collaborative startup environment
- Degree in Computer Science or a related technical field
- Experience building AI-native applications or tools that use LLMs in production
- Familiarity with our stack: Go, gRPC, React, TypeScript, Kubernetes, AWS, and Terraform
- Early-stage startup experience or a track record of zero-to-one product development
- Experience with retrieval-augmented generation (RAG), vector databases, or orchestration frameworks
Benefits
- Impact: Be a key player in shaping the success of our product and company.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
- Culture: Join a culture that values innovation, ownership, accountability, and fun.
Company Overview