Note: The job is a remote job and is open to candidates in USA. MAPSYS Inc. is focused on improving eCommerce platforms through advanced analysis and monitoring of automated traffic. The Security Engineer for Bot Intelligence & Traffic Analysis will analyze web traffic patterns, identify bot activity, and provide actionable insights to enhance site performance and customer experience.
Responsibilities
- Monitor and analyze web traffic to identify bot activity patterns using observability and monitoring tools (Splunk, Dynatrace, FullStory, etc.)
- Review traffic characteristics (request rates, session behaviors, geographic patterns, headers, etc.) to distinguish between legitimate users and automated traffic
- Investigate anomalies in traffic or performance that may be linked to bot activity and summarize findings
- Package insights into clear, actionable recommendations for senior engineers responsible for mitigation decisions
- Build and maintain dashboards, queries, and alerts to improve visibility into bot traffic trends and site impact
- Partner with senior engineers to document bot detection and mitigation processes, including playbooks and decision frameworks
- Support the ongoing optimization of CDN configurations (Fastly) by providing data-driven insights on traffic behavior
- Assist with ad hoc analysis related to performance degradation, traffic spikes, or security concerns
- Collaborate with cross-functional teams (SRE, InfoSec, Product, Analytics) to align on definitions, metrics, and priorities related to bot activity
- Create recurring reports that quantify bot impact (traffic volume, performance impact, conversion influence, etc.)
- Explore opportunities to leverage AI and automation to streamline traffic analysis and bot identification workflows
- Contribute to the development of internal tools, scripts, or agents (e.g., AI-driven assistants) to automate analysis, reporting, or alerting workflows
- Maintain documentation of tools, processes, queries, and data sources to support team knowledge sharing and scalability
Skills
- 3+ years of experience in web analytics, observability, site reliability, or a related engineering, security, or analysis role
- Experience working with monitoring and observability tools such as Splunk, Dynatrace, FullStory, or similar platforms
- Strong analytical mindset with the ability to interpret large datasets and identify patterns or anomalies in traffic behavior
- Experience creating dashboards, alerts, queries, and reports to support operational decision-making
- Understanding of web traffic concepts (HTTP requests, headers, sessions, caching, CDN behavior, etc.)
- Familiarity with Content Delivery Networks (CDNs), preferably Fastly or similar platforms
- Working knowledge of Git-based repositories (GitLab preferred) and basic scripting or query languages
- Ability to clearly communicate findings and recommendations to both technical and non-technical stakeholders
- Strong documentation skills, with experience creating process guides, playbooks, or technical documentation
- Experience collaborating with engineering teams to triage and prioritize issues
- Proactive mindset with a strong desire to investigate problems, understand impact, and improve processes
- Interest in emerging technologies, including AI and automation, and how they can enhance operational workflows
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience preferred
- Experience analyzing or working with bot management, fraud detection, or security-related traffic patterns
- VCL (Varnish Configuration Language)
- Exposure to CDN rule configuration, WAFs, or traffic filtering concepts
- Understanding of CI/CD tools such as GitLab and Terraform
- Experience building or contributing to AI/ML or automation initiatives
- Familiarity with eCommerce performance metrics and customer experience KPIs
Company Overview