Note: The job is a remote job and is open to candidates in USA. Brainlab develops digital medical technology for surgery and radiotherapy. The Application Consultant demonstrates and supports image-guided surgery products, trains clinical staff, resolves product issues, and works with customers and account managers to improve product use and identify sales opportunities.
Responsibilities
- Conduct on-site clinical evaluations to demonstrate the use of products and services to increase the frequency and quality of image-guided surgery (IGS) product usage
- Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS efficiency and usage
- Lead installations and establish functionality at new and existing customer sites; educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
- Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
- Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc
- Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
- Resolve product issues through detailed analysis and utilization of engineering expertise
- Promote surgery products and services to surgeons at trade shows
- 25% regional travel
Skills
- Bachelor's degree in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Electrical Engineering, or Nursing
- 1 year experience in a technical support role for a healthcare company or provider
Benefits
- Business casual environment
- Medical benefits
- Dental benefits
- Life insurance
- LTD
- STD
- Matching 401k
Company Overview
Company H1B Sponsorship