Note: The job is a remote job and is open to candidates in USA. Carilion Clinic is a healthcare organization seeking an Application Analyst I to support and analyze application systems. The role assists with requirements gathering, configuration, documentation, testing, implementation, troubleshooting, training, reporting, issue resolution, and on-call support while developing foundational knowledge of supported applications and client business needs.
Responsibilities
- Conducts analysis of application design including planning implementations and maximizing application benefits. Develops working knowledge of assigned applications and related development and maintenance tools
- Assists with issue resolution, tracks issues, and provides updates to peers, leadership, and clients with supervision
- Supports assigned tasks and projects and meets deadlines with supervision
- Assists with requirements gathering
- Develops an understanding of client business needs, organizational structure, and supported applications with a high degree of supervision
- Develops reference materials including status reports and documentation for supported applications and related technologies with supervision
- Participates in department initiatives and processes and facilitates a positive and collaborative work environment
- Tracks work effort including time, task, project, incident, and enhancement details and communicates work status in a timely manner
- Participates in an on-call rotation during business hours and after hours, weekends, and holidays with supervision
Skills
- Candidates residing in the following states may be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia
- **Education:** Associate's degree in computer science, information systems, healthcare, business, or 2 years of experience may be considered in lieu of degree
- **Experience:** None
- **Licensure, Certification, and/or Registration:** Obtains and maintains a minimum of one vendor and/or industry certification or proficiency as determined by management following a primary support application proficiency path
- **Other Minimum Qualifications:** Self-initiated team player with strong organizational, problem-solving, analytical, and communication skills, including oral, written, and presentation abilities
- Ability to work independently and collaboratively in a positive team environment while prioritizing multiple tasks and meeting deadlines
- Demonstrates dependability, accountability, curiosity, adaptability, continuous learning, appropriate escalation, adherence to departmental processes and documentation standards, awareness of clinical and compliance impacts, and respect for confidential information
- Works effectively in a matrixed environment and develops understanding of Bimodal work principles
- Primary business hours are Monday through Friday and may include weekends and holidays
- Requires after-hours on-call coverage and occasional travel
Benefits
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Onsite fitness studios and discounts to our Carilion Wellness centers
- Access to our health and wellness app, Personify Health
- Discounts on childcare
- Continued education and training
Company Overview
Company H1B Sponsorship