Note: The job is a remote job and is open to candidates in USA. Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. The company is hiring an Analytics Manager to join their Growth Analytics team, responsible for scaling the core PSA grading business and informing business strategy through data analysis.
Responsibilities
- Develop and own reporting and insights focused on customer activation and retention
- Conduct in-depth analyses to identify opportunities to optimize existing customer experience flows, identify new opportunities, and inform business strategy; synthesize findings and make recommendations to stakeholders
- Partner with data platform, marketing and product teams to define key metrics necessary to meet business objectives
- Build automated reports and dashboards to evaluate business performance and provide actionable insights to executives and stakeholders
- Utilize the strategic insights you identify to lead and manage growth initiatives for the business
Skills
- 5+ years of experience in a relevant product, data, or analytics role, preferably with experience in consumer technology
- Expert experience pulling large, complex datasets using SQL and building data abstractions to support reporting and analysis
- Self-starter and natural problem solver who thrives in dynamic, fast-paced environments
- Familiarity with data visualization tools like Tableau, Lightdash, Mode, Looker, etc
- Deeply analytical thinker who is passionate about using data to drive impact for customers and the business
- Excellent written and verbal communication skills; highly organized and detail oriented
- Bachelor's degree is required
- Experience building data pipelines with dbt
- Candidates holding a Master's degree or equivalent in a quantitative field
Benefits
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All salaried employees are eligible for flexible time-off
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Company Overview