Note: The job is a remote job and is open to candidates in USA. Shopint is seeking an AI Agent Implementation Specialist to support ecommerce merchants and early AI commerce engagements. The role involves configuring, debugging, testing, and optimizing customer-facing AI Agents using prompts, knowledge systems, workflows, product data, and integrations.
Responsibilities
• Configure and optimize AI Agents using existing platform controls — prompts/instructions, knowledge, skills/actions, workflows, product/catalog data, and integrations
• Investigate real shopping conversations and identify why recommendation or shopping-journey behavior is breaking
• Implement targeted Agent changes rather than only recommending what should change
• Test and validate Agent behavior before and after changes, including regression checks
• Practicalimplementation workflow used by strong AI commerce teams
Skills
• Hands-on experience in AI Agent implementation, Solutions Engineering, Forward Deployed Engineering, Technical Customer Success, or Implementation Consulting
• Experience working directly with ecommerce merchants or consumer brands
• You have personally configured, launched, debugged, or optimized production AI Agents
• Comfortable working with prompts, knowledge systems, APIs/integrations, Agent workflows, and testing/debugging
• Strong customer communication skills
• Familiarity with platforms such as Gorgias, Rep, Zowie, Zipchat, Kustomer, Sierra, Decagon, Constructor, Alhena, or similar is especially relevant
Benefits
• Remote work arrangement
Company Overview
• Shopint improves the decision quality of AI shopping assistant , helping agents guide shoppers toward reliable, well-qualified purchase decisions. It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is .