Note: The job is a remote job and is open to candidates in USA. Samsara is a company that provides a Connected Operations Cloud using IoT data to help organizations improve the safety, efficiency, and sustainability of physical operations. The AI Learning Experience Designer will build AI-powered learning journeys, performance support tools, knowledge experiences, and enablement programs, partnering with cross-functional teams to create scalable, personalized learning solutions. The role also involves developing learning assets, applying instructional design methods, and optimizing experiences using analytics and feedback.
Responsibilities
- Design AI-powered learning experiences that improve knowledge retention, accelerate skill development, and drive employee performance
- Design and develop personalized learning journeys that adapt to learner needs and support employees throughout their onboarding and career journeys
- Build dynamic knowledge experiences by transforming static content into searchable, AI-enabled knowledge assets
- Create learning assets across multiple formats, including e-learning modules, instructor-led training materials, videos, knowledge articles, playbooks, assessments, simulations, job aids, and interactive learning experiences
- Use AI to accelerate content development by generating, transforming, refining, and maintaining learning content at scale
- Create AI-generated simulations, practice scenarios, coaching prompts, assessments, and reinforcement activities
- Design learning experiences that support employees both during formal learning and in the flow of work
- Partner with enablement leaders, sales leaders, product marketing, enablement business partners, and subject matter experts to identify learning needs and translate them into scalable learning solutions
- Apply instructional design principles and adult learning methodologies to create engaging, effective, and measurable learning experiences
- Measure learning effectiveness using learner engagement, adoption, search behavior, knowledge utilization, and business performance data
- Continuously optimize learning experiences based on analytics, user feedback, and changing business needs
- Champion and model Samsara's operating principles while contributing to a collaborative, high-performing enablement organization
Skills
- This is a remote position open to candidates residing in the US** **except** **Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C
- * Demonstrated experience building with AI to design, develop, and scale learning experiences, including AI-assisted content creation, prompt engineering, content transformation, and workflow optimization
- * 5+ years of experience in instructional design, learning experience design, sales enablement, knowledge management, or a related field
- * 3+ years of experience designing and developing learning programs and enablement content for sales, customer success, partner, or other customer-facing organizations
- * Demonstrated experience creating scalable learning experiences across multiple delivery formats, including digital, virtual, instructor-led, and in-the-flow-of-work learning
- * Experience creating AI-generated learning assets, including simulations, assessments, role-play scenarios, coaching activities, and performance support resources
- * Experience creating and maintaining knowledge assets, including playbooks, job aids, knowledge articles, learning pathways, and performance support resources
- * Experience translating business priorities, performance gaps, and stakeholder requirements into scalable learning solutions
- * Experience using learning technologies and content development tools such as Articulate, Absorb (LMS), Showpad (CMS), Jira, AI-assisted content development tools, and knowledge management systems
- * Strong project management skills, including the ability to manage multiple projects and competing priorities simultaneously
- * Experience measuring learning effectiveness and using learner engagement, adoption, and business performance data to continuously improve learning experiences
- * Excellent written and verbal communication skills, including the ability to simplify complex concepts and transform them into engaging, actionable learning experiences
- * Experience working in a high-growth, fast-paced SaaS or technology company
- * Familiarity with adult learning theory and instructional design frameworks such as ADDIE, SAM, or similar methodologies
- * Experience designing conversational learning experiences and AI-enabled performance support solutions
- * Experience with information architecture, content strategy, or knowledge management
- * Experience partnering cross-functionally with Sales, Customer Success, Product Marketing, Revenue Operations, and Enablement teams
- * Experience supporting a knowledge management ecosystem and maintaining large content repositories
- * A track record of experimenting with emerging technologies and applying innovative approaches to learning design
Benefits
- Performance-based variable pay
- Equity for eligible roles
- A flexible, employee-led remote model
- A professional development stipend
- Comprehensive health plans
- Parental leave plans
- Flexible working model supporting remote work
Company Overview