Note: The job is a remote job and is open to candidates in USA. SHI International Corp. is a leading global provider of IT solutions and services, dedicated to helping organizations leverage technology for transformation. The AI Change Enablement Consultant will focus on enhancing client experiences with Microsoft Copilot and AI-powered services, facilitating design-led thinking sessions, and guiding clients through the adoption process to achieve measurable outcomes.
Responsibilities
- Enable clients to build new AI-powered capabilities by leading design-led thinking sessions and discovery workshops that uncover how work gets done, where Copilot can be applied, and why it matters
- Help clients move beyond isolated use cases by translating design insights into repeatable Copilot and agent scenarios that can be applied across roles, workflows, and business contexts
- Partner with architects and engineers to ensure Copilot and agent solutions are implemented in ways that reinforce scalable behaviors, decision-making patterns, and operating models
- Design and execute enablement strategies that empower users to apply Copilot effectively in their daily work, not just learn features or complete training
- Develop targeted communication and enablement experiences, including Prompt-a-thons, scenario-based workshops, and role-specific learning journeys, that build confidence and fluency over time
- Create practical enablement assets such as playbooks, prompt libraries, and internal enablement sites that support ongoing experimentation and application
- Assess readiness, engage stakeholders, and identify barriers that limit capability development, adjusting enablement approaches based on feedback and observed usage
- Define and measure success in terms of sustained capability, productivity, efficiency, and experience, using data and outcomes to continuously refine enablement strategies
Skills
- Bachelor's degree in a technical, business, or related field
- Experience leading enablement, adoption, or change management efforts that help people embrace new tools and ways of working
- Strong facilitation and communication skills, including experience leading design-led thinking sessions, workshops, or working sessions
- Prosci certification or formal training in change management
- Familiarity with Microsoft Copilot, Copilot Studio, declarative or embedded agents, or similar AI-assisted workflow patterns
- Familiarity with using the Power Platform to design workflows, automation, or AI-enabled experiences
- Ability to translate business objectives into practical enablement strategies and measurable outcomes
- Consultative mindset with the ability to work effectively across technical and non-technical stakeholders
- Microsoft Copilot, agent, AI, or Power Platform certifications, including: Microsoft 365 Copilot and Agent Administration Fundamentals (AB 900), Microsoft Agentic AI Business Solutions Architect (AB 100), Microsoft AI Business Professional (AB 730), Microsoft AI Transformation Leader (AB 731), Microsoft Azure AI Fundamentals (AI 900), Microsoft Azure AI Engineer Associate (AI 102)
- Exposure to governance, security, or responsible AI considerations in enterprise environments
- Ability to work independently and as part of a collaborative, cross-functional team
- Ability to travel for organizational and client engagements, up to 20%
- Willingness to continuously learn Microsoft Copilot, AI capabilities, and enablement best practices
- Strong ethical standards and adherence to data privacy, governance, and security policies
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
- Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
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