Note: The job is a remote job and is open to candidates in USA. Refocus LLC is seeking an AI Full Stack Engineer (Azure) to support a US pharmaceutical client's live commercial AI chatbot platform. The role combines production support, feature development, and Azure platform operations, with end-to-end delivery in the client's Azure DevOps environment.
Responsibilities
- Maintain and extend the FastAPI backend and React/TypeScript frontend
- Develop and support multi-agent workflows: intent routing, product Q&A;, field scheduling, and analytics
- Maintain compliance controls, policy enforcement, and audit logging
- Support integrations with Microsoft Graph/Outlook, Veeva/Salesforce (OBO flows), and Microsoft Fabric
- Manage the Markdown-based knowledge retrieval pipeline
- Investigate and resolve production incidents from Sev 1 through Sev 4 within agreed SLAs
- Deliver features from requirement through peer-reviewed PR, test, and release
- Operate Azure Container Apps across Dev, QA, and Production: deployments, revision management, rollback
- Maintain Azure DevOps YAML pipelines and Bicep infrastructure definitions
- Manage Key Vault, Managed Identity, and secrets governance
- Configure and maintain Application Insights, Log Analytics, and Azure Monitor alerting
Skills
- 14+ years in software engineering with Python and TypeScript/React as primary skills
- Production experience building or operating agentic or LLM-based systems
- Working knowledge of Azure Container Apps, Key Vault, Managed Identity, and Azure DevOps pipelines
- Familiarity with Microsoft Entra ID and MSAL authentication flows
- Comfortable operating in a regulated environment with change governance and PR-gated deployments
- Azure certification: Developer Associate, Solutions Architect Expert, or DevOps Engineer Expert
- Experience with Anthropic Claude API or comparable LLM APIs
- Familiarity with Veeva CRM, Salesforce Apex, or Microsoft Graph integrations
- Prior work in pharma, life sciences, or commercial operations platforms
Benefits
- Remote work (US-based; available during US Central Time business hours)
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