Note: The job is a remote job and is open to candidates in USA. Delta System & Software, Inc. is seeking an AI Automation Engineer to build and deploy intelligent workflows across its portfolio of companies. The role focuses on creating AI systems that automate administrative and operational processes, integrating AI with business platforms, and partnering with executive and operational leaders to improve efficiency. The engineer will also support deployment, team enablement, monitoring, security, and regulatory compliance.
Responsibilities
- Design and build custom AI automation workflows using Claude and related tools
- Create end-to-end systems that integrate AI with email, CRM, customer support platforms, forms, databases, and internal operations
- Develop intelligent agents and automations that handle patient intake, assignment workflows, email triage, form processing, and reporting
- Build monitoring systems and exception-handling workflows to catch failures before they impact operations
- Partner with operational leaders to map workflows, identify pain points, and prioritize automation opportunities
- Conduct interviews and working sessions with end users to understand their day-to-day challenges
- Translate complex, messy real-world processes into reliable, scalable AI systems
- Embed with teams during implementation to understand workflows firsthand and iterate based on feedback
- Train teams on new AI workflows and provide ongoing support for adoption
- Create documentation and runbooks for teams to manage and optimize their AI automations
- Monitor system performance and continuously improve automations based on usage and feedback
- Iterate on systems over time as business needs evolve
- Build safeguards and review layers into AI workflows, especially for sensitive or regulated operations
- Ensure all automations comply with HIPAA, data privacy, and healthcare regulations
- Implement proper access controls, audit trails, and approval workflows
- Document architecture, logic, and decision-making in AI systems for accountability and compliance
- Travel to support other business leaders’ AI automation workflows is expected to be approximately 25%, including overnight travel as required
Skills
- This position requires somebody who has good experience in AI workflows in a sales driven environment
- Location: Remote (occasional onsite) — Candidates in/near Irvine, CA, including Santa Ana, Orange County, and nearby cities
- Travel to support other business leaders' AI automation workflows is expected to be approximately 25%, including overnight travel as required
Benefits
- Remote work with occasional onsite attendance for candidates in or near Irvine, CA, including Santa Ana, Orange County, and nearby cities
- Full-time direct-hire employment
Company Overview
Company H1B Sponsorship