Note: The job is a remote job and is open to candidates in USA. RGP provides consulting and outsourced services through a global network of experts. The company is seeking an Adyen Configuration and Payment Optimization Consultant to optimize fraud-prevention rules and payment processing for a retail client’s e-commerce operations. The role will analyze payment data, improve approval rates, reduce fraud and false declines, and train internal teams on Adyen Protect.
Responsibilities
- Assess current Adyen fraud-prevention rule configurations and identify critical gaps
- Redesign and refine fraud rules to reduce both fraud exposure and false declines
- Analyze payment data, trends, and exceptions to configure optimized Adyen settings tailored to client’s transaction patterns
- Collaborate with the client’s fraud management team to develop a sustainable strategy and executable roadmap for fraud control
- Provide practical guidance and training to internal teams for self-sufficiency in managing Adyen Protect post-engagement
- Ensure compliance and accuracy while enhancing approval rates and minimizing operational disruption during peak transaction periods
Skills
- Hands-on experience with Adyen Protect and fraud-rule configuration is required
- Ability to customize rule sets to address platform-specific behaviors (not merely replicate prior processor settings)
- Strong knowledge of payment optimization strategies for e-commerce channels
- Robust analytical and problem-solving skills to balance fraud prevention with legitimate transaction approvals
- Excellent communication skills for clear stakeholder updates and solution documentation
- Education/Certifications: Not formally required if experience is extensive and specialized in Adyen and payment risk management
- Prior collaboration with fraud audit SMEs is a plus
- Experience supporting high-volume retail/e-commerce environments during critical transaction windows
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Disability Insurance
- 401(k) Savings Plan
- Employee Stock Purchase Plan
- Professional Development Program
- Paid Time Off
- Paid Sick Time (in geographies where legally required)
- Fully remote work arrangement
Company Overview