Note: The job is a remote job and is open to candidates in USA. Optomi, in partnership with a leading global technology and telecommunications company, is seeking an Adobe Real-Time CDP Engineer for a remote contract opportunity. The role owns and improves the Adobe Real-Time CDP environment, focusing on identity resolution, profile stitching, data quality, CRM integration, troubleshooting, and reliable customer audience activation.
Responsibilities
• This individual will take ownership of Adobe Real-Time CDP, with an immediate focus on identity resolution, identity graphs, profile stitching, data quality, and CRM data integration
• The engineer will assess the current implementation, identify root causes, recommend improvements, and implement solutions that improve the accuracy and reliability of customer profiles and audiences
• The engineer will get into the platform, analyze the data and configuration, troubleshoot issues, and make improvements
• Work cross-functionally with Marketing Operations, Data, Analytics, and Salesforce teams while tackling real-world customer data challenges at enterprise scale
Skills
• Strong hands-on experience with Adobe Real-Time Customer Data Platform (Real-Time CDP)
• Strong working knowledge of Adobe Experience Platform (AEP)
• Demonstrated experience with Adobe Identity Service, identity graphs, identity namespaces, identity resolution, and profile stitching
• Experience configuring and troubleshooting Real-Time Customer Profile, XDM schemas, merge policies, and customer identifiers
• Experience diagnosing complex duplicate-profile and data-quality issues across enterprise customer data
• Strong understanding of customer data ingestion, transformation, mapping, and activation within AEP
• Experience working with CRM/customer data and integrating enterprise source systems into a CDP
• Experience with audience segmentation and activation to downstream marketing platforms
• Ability to analyze technical and data issues and determine whether root causes exist within the CDP, source systems, data architecture, or upstream business processes
• Ability to work independently and serve as a hands-on technical SME for Adobe Real-Time CDP
• Must be a U.S. Citizen working within the United States due to data and regulatory requirements
Benefits
• 100% remote work arrangement
• W2 contract opportunity
• The opportunity to take ownership of a highly visible Adobe Real-Time CDP environment and have an immediate impact by solving complex identity resolution, profile stitching, and data quality challenges
• The opportunity to work hands-on within a large-scale enterprise Adobe ecosystem
• The opportunity to influence technical decisions, improve how the platform operates, and help shape its future direction
• The opportunity to work cross-functionally with Marketing Operations, Data, Analytics, and Salesforce teams
Company Overview
• OPTOMI is an IT staffing firm that serves its consultants, clients, and employees through its consultant-focused approach. It was founded in 2012, and is headquartered in Roswell, Georgia, USA, with a workforce of 501-1000 employees. Its website is http://www.optomi.com/.