Fully remote position
Minimum 20 hours per week once client assignments are established
Hours may begin lighter during the initial training and client matching period
Monday - Friday availability required (hours spread across the week)
$17.00 - $17.50/hour starting pay, depending on experience
Comprehensive training and ongoing support
Do you thrive on building relationships, staying organized, and working independently? Would you enjoy working in a professional environment - from the comfort of your home office - while making a meaningful impact on your clients' success? If so, this could be the perfect role for you!
At Paragon Planners, we are a team of driven, enthusiastic relationship builders. Each week, we help our clients expand their reach by creating meaningful, consistent touch points with their customers. We collaborate closely, celebrate each other's wins, and work toward the shared goal of delivering exceptional experiences. We value professionalism, integrity, kindness, and accountability - and we look for teammates who value the same.
As a Scheduler, you help your client stay connected with their prospects and customers by managing and coordinating their appointment calendar. This role is fast-paced, detail-driven, and communication-heavy. Success in this position requires consistency, focus, and a proactive approach to your work.
Responsibilities include:
Planning and managing client calendars
Scheduling appointments with efficient drive routes
Communicating with clients and their prospects
Making outbound calls and sending strategic emails
Managing multiple calendars, inboxes, and software tools
Maintaining accurate notes in shared CRMs and calendars
Keeping schedules organized, full, and running smoothly
This is a phone-heavy role that requires frequent outbound communication.You'll contact both existing and prospective clients. If you enjoy starting conversations, building rapport quickly, and connecting with people, you'll likely thrive in this role. If outbound outreach feels uncomfortable, this position may not be the best fit.
You'll be responsible for your performance, but you won't be alone. We provide the training, tools, and team support to help you succeed!
Performance Expectations:
10-18 appointments scheduled per week
18-20 calls/emails per hour (varies by client)
Successful team members demonstrate:
High integrity and professionalism
A positive attitude and strong work ethic
Clear, confident communication (phone and email)
Strong organization and multitasking abilities
Excellent attention to detail
Accountability and self-motivation
Comfort building rapport with new and existing contacts
Ability to move quickly between multiple programs and browser tabs
Consistent weekday availability with communication throughout the week
Minimum system requirements:
PC with Windows 11 (Macs, tablets, Chromebooks, and iPads not permitted)
Dedicated home office environment with professional quiet (no background noise or interruptions)
4 GB RAM
500 GB hard drive (50 GB free minimum)
2.0 GHz processor (2.6 GHz preferred)
High-speed internet (minimum 50 Mbps)
Router, webcam, microphone, and headset/speakers
Current antivirus software
High school diploma or equivalent
Experience with outbound calling, scheduling, sales, or customer service preferred
$17.00 - $17.50 per hour, depending on experience
Pay review opportunity after 6 months
Training provided
Extensive background checks are required prior to training (typically 2-3 weeks).
Training length varies depending on learning pace.
Work hours fall between 8:30 AM - 5:00 PM Monday-Friday, supporting clients across multiple time zones.
Health, dental, and vision insurance
401(k) with company match
Paid sick leave
Workers' Compensation and Unemployment coverage
Paragon Planners does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other protected status. All qualified applicants are encouraged to apply.
Benefits:
401K,Health Insurance,Dental Insurance,Job Portability
Minimum Qualifications:
Education: High School Diploma or equivalent
Preferred Qualifications:
Experience: Experience making inbound/outbound calls in sales or customer service relations, or scheduling appointments.
AF 7/21