Note: The job is a remote job and is open to candidates in USA. VONA is seeking an Administrative Case Coordinator who will be an integral member of their Ops Support-CC ICM Department. The Coordinator will be responsible for providing excellent customer service, maintaining schedules for nursing staff, processing correspondence, and managing medical records.
Responsibilities
- Provide excellent customer service in a fast-paced environment
- Maintain daily schedules for assigned nursing staff
- Prepare and process correspondence and emails/faxes
- Answer regular non-medical inquiries
- Request, locate, send, and receive medical records
- Attend nursing meetings to record and distribute minutes
- Maintain routine files and assists in establishing office systems & processes
Skills
- Combination of demonstrated experience and education that is equivalent to 2 years with a focus on Administrative experience
- 1 year of medical administrative assistance experience
- Customer Service Experience
- Ability to type at a minimum speed of 45 WPM
- Meet computer and language requirements
- Medical Administrative Assistant Certification
Company Overview