Note: The job is a remote job and is open to candidates in USA. Viasat is a global communications company that delivers connectivity solutions for consumers, businesses, governments and militaries. The Ad Operations Campaign Manager coordinates the full lifecycle of digital advertising campaigns, including trafficking, quality assurance, monitoring, reporting, billing reconciliation and optimization. The role also partners with sales, clients, finance, product and engineering teams to resolve issues and improve advertising operations.
Responsibilities
- Traffic and QA advertising campaigns across Viasat Ads properties, ensuring correct setup of line items, targeting, creatives, pacing, prioritization and delivery rules
- Supervise active campaigns and take action to support smooth delivery, troubleshoot issues, optimize performance where appropriate, and resolve setup or reporting discrepancies
- Partner with internal sales reps, account teams and reseller partners to support campaign launches, changes, delivery questions, reporting requests and general operational guidance
- Communicate clearly on campaign status, risks, delivery trends, creative issues and timelines to both internal and external partners
- Build and deliver campaign reports, delivery updates and post-campaign insights using internal reporting tools and operational data
- Support billing and reconciliation processes by helping validate booked, delivered and billable activity in partnership with Finance, Sales and Data teams
- Work across creative review, ad spec guidance and troubleshooting for standard display, video, HTML5, third-party tags and other supported ad formats
- Help support programmatic advertising operations, including deal setup coordination, demand partner troubleshooting, QA, reporting validation and ongoing process improvement
- Identify recurring operational problems and contribute to better documentation, workflows, guardrails and tooling that improve accuracy, scale and turnaround time
- Collaborate with Product and Engineering teams on ad tech enhancements, platform gaps, operational requirements and rollout readiness for new ad products or capabilities
Skills
- • 3 -5+ years of experience in digital ad operations, campaign management, account support or a similar advertising operations role
- • Hands-on experience trafficking and running digital campaigns across display, video and mobile environments
- • Strong understanding of campaign setup, QA, pacing, targeting, troubleshooting, reporting and delivery management
- • Experience working with ad servers, DSPs, SSPs, and digital advertising platforms in a fast-paced commercial environment
- • Strong attention to detail and the ability to lead multiple campaigns and priorities without losing accuracy
- • Confidence working with internal collaborators and external partners, including sales teams, clients, agencies or resellers
- • Clear written and verbal communication skills, with the ability to explain campaign issues and operational detail in a straightforward way
- • Strong analytical skills and comfort working with campaign data in Excel or similar tools; SQL is a plus
- • Ability to stay organized, address problems quickly and work independently while escalating appropriately when needed
- • Comfort working with technical teams to investigate issues and support scalable solutions
- • US Citizenship or Permanent Resident Status is required
- • Experience supporting reseller, agency or channel partner business models
- • Familiarity with video advertising, programmatic advertising concepts, DSPs, SSPs, private marketplace workflows or deal-based execution
- • Experience with third-party tags, VAST, HTML5 creatives, creative troubleshooting or cross-platform QA
- • Exposure to billing, invoicing, booked vs delivered reconciliation or campaign finance workflows
- • Bachelor's degree in marketing or business administrations is preferred
Benefits
- Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered.
- Comprehensive benefit offerings focused on holistic health and wellness
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