We are seeking a reliable, tenacious, and values-driven professional to join our team as a Compliance Coordinator. This role reports directly to the Compliance Manager and regularly collaborates with the onboarding and operations departments.
What’s in it for you (benefits will vary if not hired for full-time permanent):
Paid training/onboarding
Great potential for career advancement
Work in an inclusive, caring, and values-driven environment
Make a critical difference for children, families, and educators
Weekly hours: 40 per week (Required Overtime, which includes weekend hours, 6 weeks out of the year)
Shifts:
(a) 08:00 - 17:00 EST (07:00 - 16:00 CST, 06:00 - 15:00 MST, 05:00 - 14:00 PST)
(b) 13:00 - 22:00 EST (12:00 - 21:00 CST, 11:00 - 20:00 MST, 10:00 - 19:00 PST)
Start date: ASAP
The successful applicant will be:
Inspired by our mission and values
Able to exhibit our fundamental company competencies (review by clicking here)
Comfortable with ambiguity and an ever-changing environment
Comfortable presenting in front of a group
Comfortable with offering support while also holding drivers accountable to policy, procedures and safety standards
Comfortable navigate multiple technology platforms and systems.
Reliable
Conscientious
Professional
Strong in attention to detail
Able to handle documents and information confidentiality
What you will do:
Schedule drivers for any district-specific or ongoing training
Monitor and maintain drivers’ status as kid-ready and update files accordingly
Conduct a high volume of daily phone calls and text messages
Become certified to teach and facilitate certain trainings (ie: training on policies, defensive driving etc.
Review and process camera-related events (e.g., incidents, risk flags, complaints) in a timely and consistent manner
Maintain accurate documentation and tracking of all camera-related cases and activities
Coordinate follow-up actions related to driver incidents, including information gathering and internal communication
Support handling of footage-related requests by ensuring alignment with company policies and processes
Assist in tracking repeat issues and supporting documentation for driver follow-up or coaching
Perform routine quality checks to ensure documentation is complete and consistent
Partner with Operations, Compliance, and other internal teams to ensure alignment in program execution
Escalate complex or sensitive issues through appropriate channels when needed
Perform other duties as assigned
Required Qualifications:
Read, write, and speak English at a proficient level
At least 18 years old
Have a printer
Have a reliable internet connection
Access to computer and printer
Have a minimum of a high school diploma or GED
Have at least 2 years of high-volume call experience
Have at least 1 year of experience in a customer service role and an administrative role
High school diploma or GED; 2+ years high-volume call experience; 1+ year customer service and administrative experience; English proficiency; age 18+; reliable internet, computer, and printer.
Key Responsibilities
- scheduling driver training
- monitoring driver status
- conducting phone calls
Job Details
- Category: Business Operations
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 39,520 – 45,760 / year
- Languages: English
About Assist Services
A transportation compliance company that schedules driver training and manages safety documentation. — Industry: Transportation and Logistics