Note: The job is a remote job and is open to candidates in USA. Sparkbit360 is a marketing and public-relations agency delivering strategy, campaigns, content, creative work, and data-informed brand growth. The Account Support Specialist coordinates account records, follow-ups, proposals, approvals, renewals, onboarding actions, and internal handoffs to support accurate and timely client service.
Responsibilities
- Maintain current contact, need, opportunity, agreement, activity, and next-step information in the approved CRM or tracker
- Prepare meeting notes, proposals, comparisons, or follow-up materials using verified product and service information
- Coordinate internal answers and handoffs before communicating dates, scope, pricing, or delivery commitments
- Track outstanding questions, approvals, renewals, or onboarding actions and keep the responsible owner visible
- Review account patterns and feedback to identify service gaps or appropriate expansion opportunities for discussion
Skills
- • Professional client communication and careful CRM recordkeeping
- • Ability to organize proposals, follow-ups, and multi-team handoffs
- • Accuracy when discussing scope, timing, pricing context, and next steps
- • A consultative, low-pressure approach focused on long-term service quality
- Full-time. Associate level. 100% remote within the United States
- Reliable internet access and secure handling of company or customer information are required
Benefits
- 100% remote position open to candidates in the United States
Company Overview