Note: The job is a remote job and is open to candidates in USA. Parexel is a global clinical development partner delivering clinical and consulting solutions to the life sciences industry. The Account Strategy Director serves as the strategic commercial and business operations backbone for mid and large biopharma account teams, leading proposal strategies, customer intelligence, account development, contract coordination, and business development initiatives.
Responsibilities
- Lead and coordinate RFP response processes from the sales perspective, partnering with Account Executives, bid defense teams, subject matter experts, and operational teams to develop winning strategies and ensure high-quality, competitive, and timely submissions
- Oversee proposal development workflows, timelines, and internal reviews; analyze win/loss data to continuously improve proposal strategies and approaches
- Develop and maintain comprehensive customer maps identifying key stakeholders, decision-makers, and influencers within assigned accounts
- Research and document customer organizational structures, priorities, and strategic initiatives to support account planning and provide insights on customer needs, challenges, and opportunities
- Create and maintain detailed customer profiles and relationship histories to enable targeted account development
- Design and implement targeted break-in strategies to penetrate new departments or therapeutic areas within existing accounts, identifying potential entry points and developing tailored value propositions
- Support the creation of account-specific business development plans and monitor effectiveness of break-in strategies
- Guide contracts (SOW, CIS, etc.) through internal approval processes, coordinating with legal, finance, and operational teams to expedite document reviews and resolve workflow bottlenecks
- Serve as the liaison between Account Executives and internal departments, ensuring seamless communication and process coordination
- Conduct active prospecting to identify new opportunities within assigned accounts and coordinate strategic customer meetings for Account Executives
- Prepare comprehensive briefing materials and background information for customer interactions and support follow-up activities after customer engagements
- Demonstrate strategic thinking and problem-solving orientation to drive account growth and commercial success
Skills
- * Bachelor's degree or equivalent professional experience
- * Numerous years of previous experience working in Life Sciences, with proven track record in proposal development and business development
- * Strong understanding of clinical research processes and CRO services
- * Experience with customer relationship management systems and proposal management tools
- * Knowledge of pharmaceutical industry trends, challenges, and regulatory environment
- * Familiarity with contract negotiation and business terms in the CRO space
- * Strong communication, organization, and problem-solving skills
- * Advanced degree in business, life sciences, or related field
- * Experience in strategic account planning and execution
- * Background in managing complex stakeholder relationships
- * Familiarity with additional business development methodologies or sales enablement tools
Benefits
- Health, Vision & Dental Insurance
- Tuition Reimbursement
- Vacation/Holiday/Sick Time
- Flexible Spending & Health Savings Accounts
- Work/Life Balance
- 401(k) with Company match
- Pet Insurance
- Paid time off
- Life insurance
- Remote work arrangement
Company Overview
Company H1B Sponsorship