Note: The job is a remote job and is open to candidates in USA. The Hartz Mountain Corporation is a company dedicated to enhancing the bond between pets and their families through innovative products. They are seeking an Account Service Manager to provide strategic support within the Customer Development Team, focusing on business forecasting and account management for key grocery accounts.
Responsibilities
- Effectively manage the administrative responsibilities including price change forms, event forecasting, and selling and planning schedules
- Support forecasting customer events as required
- Collaborate with CBMs to collect and verify data, ensuring all key tracking requirements- including CAR, Inventory, Line Reviews, Business Plans and TOS- are accurate and up to date
- Process account chargebacks/deductions on a weekly basis, ensuring all claims are cleared within a 60 day window
- Manage assigned regional grocery accounts
- Help secure distribution, pricing, promotion, shelf positioning, and margin objectives by item/category within direct territory accounts, ensuring alignment with published brand strategies
- Perform other duties or projects assigned
Skills
- Bachelor's Degree in Business, Marketing, or a related field
- 2+ years of Consumer-Packaged Goods (CPG) sales or sales support experience
- Familiarity with syndicated data platforms (Nielsen, Power BI, Circana preferred)
- Ability to analyze POS SCAN reports
- Strong verbal and written communication skills
- Ability to collaborate effectively across teams and with customers
- Ability to prioritize multiple tasks
- Manage deadlines and ensure timely completion of account deliverables
- Highly organized with the ability to maintain accurate records
- Manage account documentation and track key business activities
- Ensure data accuracy across multiple systems
- Proficiency with Microsoft Office Suite programs
- Willingness and ability to travel (4-6 times a year)
- Pet care industry experience
Benefits
- Remote Work Schedule: Work remotely from your home office.
- Receive a generous 401(k) match with immediate vesting.
- Enjoy up to 34 paid days off annually.
- Parental leave, Bereavement leave, and Military leave.
- Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance.
- Access to tuition reimbursement and other learning and development opportunities.
Company Overview