Note: The job is a remote job and is open to candidates in USA. Epson America Inc. is a global technology leader dedicated to delivering innovative imaging and printing solutions. The Account Manager is responsible for driving sales growth, increasing market penetration, and building strategic relationships with end-user customers in the Commercial and Industrial Printing sector.
Responsibilities
- Meet and exceed sales and revenue objectives within assigned territory and target markets
- Collaborate with sales leadership to develop and execute strategic territory and account plans
- Establish and strengthen Epson's presence within key strategic accounts and target organizations
- Prospect, develop, and maintain relationships with key decision-makers and influencers within assigned accounts
- Follow up on sales opportunities and leads generated through marketing, trade shows, channel partners, and other business development activities
- Identify customer needs and recommend Epson solutions, programs, and services that deliver business value
- Leverage channel partners to support customer success and maximize market opportunities
- Conduct product demonstrations and presentations for prospective and existing customers
- Maintain expertise in Epson product offerings, industry trends, competitive developments, and market dynamics
- Participate in trade shows, industry events, customer meetings, and lead-generation activities
- Resolve customer issues in a timely and professional manner while ensuring a positive customer experience
- Develop and provide monthly sales forecasts and pipeline updates
- Maintain accurate account, opportunity, and activity records
- Provide regular territory updates and sales reports to management
- Operate effectively within established budgets and business guidelines
- Support business planning activities and strategic growth initiatives
- Build strong relationships with customers, channel partners, and internal stakeholders
- Collaborate cross-functionally with sales, marketing, product management, service, and support teams to deliver an exceptional customer experience
- Serve as a trusted advisor to customers by understanding their business objectives and identifying opportunities for long-term growth and partnership
Skills
- 5+ years of sales, business development, or account management experience
- Experience within the commercial and industrial printing industry required
- Strong consultative selling, value-based selling, presentation, and proposal development skills
- Experience selling complete business solutions rather than standalone products
- Ability to articulate total cost of ownership, return on investment, and business value propositions to customers
- Proven ability to develop new business opportunities and grow existing accounts
- Strong business judgment, executive presence, and communication skills
- Ability to build trust and credibility through professionalism, integrity, and customer focus
- Bachelor's degree required or equivalent combination of education and experience
- Ability to travel 25-30% overnight, plus local travel
- Experience within the printing, graphics, signage, textile, industrial, or related technology industries preferred
- Large format printing and digital inkjet technology experience strongly preferred
Benefits
- Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
- Generous paid time off, including sick time, vacation, and holidays
- Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
- 401K plan with company matching
- Educational reimbursement
- Employee assistant program (EAP)
- Adoption assistance
- Employee discounts
Company Overview