Note: The job is a remote job and is open to candidates in USA. Cyncly is a global technology powerhouse with over 2,400 employees and a focus on transforming customizable products and spaces. They are seeking an Account Manager to manage client relationships, oversee client kick-off meetings, and ensure the success of online campaigns.
Responsibilities
- Manage a high-volume book of clients while establishing and maintaining strong relationships throughout the client’s partnership with the company
- Manage new client kick-off meetings which includes understanding client goals, aligning on strategy, determining metrics for measuring success, and building a collaborative relationship with clients
- Organize and facilitate quarterly client business reviews to review the client's performance and provide strategic recommendations for areas of opportunity
- Proactively find trends across client accounts to identify opportunities, address problems, and avoid recurring issues
- Achieve customer retention, upsell, and cross-sell quotas
- Make outbound phone calls and conduct webinars with current clients while maintaining an up-to-date CRM for tracking
- Work cross-functional to ensure the success of your client's online campaigns and overall performance
Skills
- 2+ years in account management or client-facing role required
- 1+ years of experience in SEM (Search Engine Marketing) / PPC (Pay Per Click) advertising strategies and experience in measuring the success of such campaigns required
- A “go-getter” – results-oriented and puts in extra effort to exceed expectations
- An outgoing, friendly, and enthusiastic individual who can positively develop client relationships whilst also managing client expectations
- You have excellent communication and personal organization skills, self-motivation, and can work under pressure
- Ability to work effectively independently and collaboratively
- Goal-driven, self-motivated, team player with a passion for learning
- 1+ years of experience in digital marketing sales is a plus
Company Overview