Note: The job is a remote job and is open to candidates in USA. A growing industrial organization is seeking an Account Manager to support its U.S. customer base. The role combines technical account management, aftermarket sales, and service responsibilities, focusing on customer relationships, recurring revenue, technical support, training, and revenue growth.
Responsibilities
- Manage and grow relationships with key customer accounts
- Drive aftermarket sales, repeat business, service agreements, and renewals
- Identify and convert new opportunities through proactive account management
- Provide technical support and coordinate solutions for customer equipment issues
- Partner with internal sales and service teams to ensure a seamless customer experience
- Deliver customer training and presentations at both operator and management levels
- Monitor orders, pricing, market activity, and regional revenue performance
- Maintain accurate CRM activity and provide customer/market insights
Skills
- Bachelor's Degree, plus 5+ years of experience in technical account management, aftermarket sales, technical sales, or a related field
- Experience in manufacturing, industrial equipment, machinery, or a similar technical environment
- Proven track record of customer relationship management and revenue generation
- This position requires approximately 40% travel, including domestic and international
- Spanish language skills are a plus
Benefits
- Incentives
- Primarily remote work
Company Overview