Note: The job is a remote job and is open to candidates in USA. Multiplier is a global SaaS company that simplifies compliant hiring, onboarding, management, and payroll for companies employing talent worldwide. The Account Manager will own and grow a North American customer portfolio by identifying expansion opportunities, building senior relationships, creating pipeline, and closing cross-sell and upsell deals.
Responsibilities
- Own and grow a portfolio of customers across NAMER
- Proactively create and manage expansion pipeline against a revenue target
- Identify cross-sell, upsell and whitespace opportunities across your accounts
- Run strong commercial discovery to understand customers’ 12–24 month growth plans
- Build relationships with senior stakeholders and economic buyers
- Multi-thread across HR, Finance, Operations and leadership
- Own expansion opportunities from qualification through negotiation and close
- Partner closely with Customer Success to turn customer insight and buying signals into revenue
- Maintain strong pipeline discipline and accurate forecasting
Skills
- You'll likely have experience in B2B SaaS Account Management, Expansion Sales or a highly commercial Customer Success role, with a track record of carrying and delivering against a revenue target
- More importantly, you're curious, proactive and commercially minded
Company Overview
Company H1B Sponsorship