Note: The job is a remote job and is open to candidates in USA. ALTIVIA is a North American supplier of specialty and commodity chemicals serving multiple industrial markets. The Account Manager will retain and expand key customer accounts across the Midwestern region while driving revenue growth, margin performance, demand forecasting, customer satisfaction, and new business development.
Responsibilities
- Account Strategy: Develop and execute strategic account plans that support sales targets, margin objectives, retention priorities, and new growth opportunities
- Customer Relationship Management: Build and maintain trusted relationships with key decision makers while understanding customer needs, buying behavior, and service expectations
- Commercial Growth: Identify and pursue opportunities to expand volume, improve product mix, secure new business, and strengthen customer profitability
- Market Intelligence: Monitor industry trends, competitor activity, customer demand signals, and regional market conditions to inform commercial decisions
- Internal Coordination: Partner with operations, customer service, logistics, technical, marketing, and product management teams to align customer commitments with business capabilities
- Forecasting and Reporting: Maintain accurate forecasts, call reports, pipeline updates, market insights, and customer feedback to support business planning and leadership visibility
Skills
- 8-10 years of progressive sales, account management, or commercial experience, preferably within the chemical, petrochemical, industrial, or manufacturing sectors
- Demonstrated success meeting or exceeding sales targets, managing customer profitability, and developing growth opportunities within assigned accounts or territories
- Strong ability to negotiate pricing, contracts, supply expectations, and service commitments while balancing customer needs with company objectives
- Excellent interpersonal, communication, and follow-through skills with the ability to build credibility across customers and internal functions
- Ability to develop account plans, manage a sales pipeline, maintain accurate forecasts, and use CRM or reporting tools to support business decisions
- Familiarity with chemical industry commercial practices, supply chains, pricing dynamics, distribution channels, or industrial customer requirements is strongly preferred
- Bachelor's degree in business, chemistry, engineering, supply chain, or a related field is preferred; equivalent relevant commercial experience will be considered
Benefits
- Benefits and opportunities for professional development and advancement
Company Overview