Note: The job is a remote job and is open to candidates in USA. NMDP is a company focused on building and maintaining relationships within the healthcare sector. The Account Manager, Float is responsible for developing strategies to engage with key stakeholders in educational institutions and other organizations to drive donor recruitment efforts.
Responsibilities
- Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts
- Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry
- Account Manager, Float develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams
- Effective communication requires marketplace intelligence, evaluation of partners’ business needs and perspective on changing dynamics within the geography. Provides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunities
- Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines. Ability to articulate how NMDP partnership is important to the donor and patients we serve
- Account Manager, Float will demonstrate focused and comprehensive strategic account planning skills. AM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tactics
- Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions
- Other duties as assigned
Skills
- Knowledge of: Strategic account selling and planning
- Knowledge of: Salesforce, Microsoft office, with Excel skills
- Ability to: Demonstrate strategic thinking, planning, and problem-solving skills
- Ability to: Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions
- Ability to: Build strong, collaborative relationships with internal and external partners
- Ability to: Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions
- Ability to: Elevated level of self-awareness with the ability to translate feedback into action
- Ability to: Excellent oral/written communication skills, including demonstrated ability to follow through
- Ability to: Identify and meet internal/external customer needs
- Ability to: Apply flexible and creative thinking when developing new business solutions
- Ability to: Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams
- Ability to: Strong organizational skills, relationship building skills and project management skills
- Ability to: Manage conflict and prioritize
- Education and/or Experience: Associates or bachelor's degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement
- Education and/or Experience: Minimum total of 3 years of successful account management and/or sales experience
- Additional Requirements: Must have a valid driver's license
- Additional Requirements: Must be available to travel 30%
- Previous donor/member recruitment experience is a plus
- People management experience
- Previous experience working with cross-functional teams
Benefits
- Medical
- Dental
- Vision
- Life and disability
- Accident/critical illness/hospital
- Well-being
- Legal
- Identity theft
- Pet benefits
- Retirement
- Paid time off/holidays
- Leave
- Incentive plans are also offered to eligible employees
Company Overview