Note: The job is a remote job and is open to candidates in USA. Mimecast North America, Inc. is hiring an Account Manager, Enterprise to grow revenue across existing enterprise accounts through upselling, cross-selling, and long-term account stewardship. The role focuses on strategic account planning, executive relationships, disciplined pipeline and forecast management, and coordination with internal and channel teams to support customers.
Responsibilities
- Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across your portfolio of enterprise accounts
- Partner with the Partner/Channel Development team to build and execute multi-year strategic account plans
- Build and manage a disciplined pipeline, with sales activity plans aligned to agreed revenue quotas
- Develop and maintain trusted relationships with senior and executive stakeholders across your account base
- Identify expansion opportunities and sell new Mimecast products into existing accounts to drive incremental revenue and platform adoption
- Keep account activity, pipeline, and forecast data accurate and current in Salesforce
- Work with Customer Success, Support, sales engineering, and channel teams to support customers and drive account health
- Stay informed about competitive, industry, and market developments relevant to your accounts
Skills
- Demonstrated success managing large, complex IT or SaaS enterprise accounts with 5,000+ employees, achieving upsell and retention quotas, and sustaining customer relationships over time
- The ability to build credibility and trust with C-level and senior IT and security stakeholders
- Strong foundational knowledge of the cybersecurity industry, technology stack, security processes, and ecosystems
- Strong commercial skills and disciplined pipeline management across complex accounts
- Working knowledge of sales methodologies such as MEDDIC, Force Management, or Challenger
- Proficiency with Salesforce or other CRM platforms
Benefits
- May be eligible for incentive plans, in accordance with company policy and local regulations.
Company Overview