Note: The job is a remote job and is open to candidates in USA. Wella Company is a global beauty company with brands including Wella Professionals, Clairol, OPI, Nioxin, and ghd. The National Account Manager, Chain Salons will manage headquarters-level relationships and joint business plans for key salon and retail customers, driving revenue, market share, and profitability. The role partners across marketing, finance, analytics, demand planning, trade marketing, and education to execute customer strategies and meet business targets.
Responsibilities
- Key Account Development – Identifies and develops a plan of growth and expansion within assigned channel for existing retail business & salons to increase market share and develop new partnerships
- Leads the overall strategy, tactics, and execution of joint business plans and serves as key contact for the customer
- Leads the development and execution of all presentations to customers for the selected portfolio of brands/products
- Owns sales fundamentals: distribution, shelving, pricing, and promotion to drive business
- Owns customer digital experience: Content, Assortment & Availability, and Ratings & Reviews
- Works to be a resource for customers by constantly being in touch with the Salon landscape, competitive activity, and industry trends
- Identifies both customer specific and industry data and insights to further sales opportunities
- Leads monthly analysis for internal reviews with regular input to presentation content for North American leadership and Global reviews
- Owns all forecasting for assigned customers, accurately forecasting the business and working proactively with Demand planning parters for major shifts in the business
- Directs Trade Marketing and SBD (Shopper Based Design) to bring store and salon vision to life
- Works in tandem with Education team to bring business and craft education to stylists, driving the overall salon business
- Works in partnership with Marketing to drive initiative and commercial amplification plans via customer channels
- Manages customer budgets to include co-ops, marketing and promotional funds, optimizing business impact and high ROI activities
- Owns overall P&L management for customers, managing business to deliver volume, share and ROI targets
Skills
- 5+ years' experience managing a national account, required
- Experience managing headquarter accounts, specifically managing buyer/merchant relationships at a high level
- Experience in forecasting, business planning, and trade spend management
- Experience in customer marketing, planogram analysis, and Ecom management
- Experience with syndicated data and analysis
- Passionate about industry and self-motivated
- Excellent communicator who can navigate a matrixed organization
- Comfortable presenting to C-suite
- High level of organization, time management & attention to detail
- Bachelor's Degree
- Flexibility to travel
- Valid Drivers License
- Professional salon industry and beauty background strongly preferred
Benefits
- Annual bonus plan or variable pay, depending on the role.
- Health insurance
- Life and disability insurance
- 401(k) retirement plan
- Paid holidays
- Paid time off (PTO)
Company Overview