Note: The job is a remote job and is open to candidates in USA. Samuel, Son & Co. is seeking an experienced Account Manager focused on growing existing customer relationships while developing new business opportunities across targeted manufacturing industries within the United States. This role combines strategic account management with proactive business development, requiring strong commercial, technical, and relationship-building capabilities in complex automation and capital equipment sales environments.
Responsibilities
- Manage and grow existing customer accounts within assigned industries and territories
- Develop new business opportunities with prospective customers and strategic target accounts
- Build and maintain a strong pipeline of qualified opportunities
- Develop long-term customer relationships across engineering, operations, manufacturing, and executive leadership teams
- Identify customer manufacturing challenges and position Samuel Automation solutions accordingly
- Collaborate closely with Applications Engineering, Service, and Leadership teams
- Maintain accurate CRM data, opportunity tracking, forecasting, and pipeline visibility
- Participate in customer visits, technical discussions, trade shows, and industry events
- Support proposal development, commercial negotiations, and contract discussions
- Drive opportunities from initial engagement through quotation, negotiation, and order closure
- Support customer handoff to project execution teams while maintaining ongoing customer engagement after order placement
- Ensure high levels of customer satisfaction and long-term account development
- Provide feedback on market trends, competitive activity, and customer needs
- Represent Samuel Automation professionally within the marketplace and position the company as a trusted long-term automation partner
Skills
- 5+ years of experience in automation, machinery, engineered systems, or capital equipment sales
- Strong B2B sales background with experience managing complex technical sales cycles
- Experience working with machine builders, automation integrators, or industrial manufacturing customers
- Proven track record of growing existing accounts and developing new business opportunities
- Experience managing high-value opportunities with long sales cycles
- Strong commercial and negotiation skills
- CRM experience and disciplined pipeline management
- Strong communication and relationship-building skills
- Ability to engage both technical and executive-level stakeholders
- Ability to travel throughout the United States as required
- Valid passport and driver's license
- Experience in pharmaceutical, medical device, life sciences, packaging, or advanced manufacturing industries
- Experience selling custom automation systems or integrated manufacturing solutions
- Engineering or technical background
- Experience with strategic account management
- Exposure to regulated manufacturing environments
Company Overview