Note: The job is a remote job and is open to candidates in USA. Gables Search Group is seeking an Account Manager to serve as the primary point of contact for key customer accounts within a manufacturing environment. The role focuses on building customer relationships, supporting commercial activities, coordinating customer programs, and collaborating with internal teams to address quality, delivery, and business objectives.
Responsibilities
- Manage and strengthen existing customer relationships
- Serve as the voice of the customer internally and the voice of the company externally
- Coordinate RFQs, quotations, pricing activities, and customer requests
- Partner with internal departments to resolve quality, delivery, and commercial issues
- Conduct account reviews, forecasting, and strategic planning activities
- Monitor customer satisfaction and identify opportunities to improve account performance
- Ensure successful communication and collaboration throughout the product lifecycle
Skills
- • Account management experience within a manufacturing environment
- • Automotive OEM, Tier 1, or Tier 2 supplier experience
- • RFQ ownership, quotation preparation, and proposal management
- • Commercial experience including pricing, contract discussions, profitability reviews, and customer negotiations
- • Ability to work cross-functionally with Engineering, Quality, Purchasing, Supply Chain, Operations, and Manufacturing teams
- • Experience managing customer issues, quality concerns, engineering changes, and ongoing account support
- • Strong customer relationship management and communication skills
- • Proficiency in ERP systems, Microsoft Excel, and business reporting tools
- • Experience conducting business reviews, forecasting, and account planning
- • Some Travel
Company Overview